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over 3 years ago - /u/Riot5oda - Direct link

Originally posted by rebelphoenix17

Yeah, ok, a comment that more drops will come is nice and all, but I've already been burned by the system to the point of losing interest.

Capped drops are bullshit.

Not disclosing the criteria for drops was just away to avoid lying like with worlds (numerous times there were no drops despite events that met the announced drop criteria) and let's you throttle drops as much as you want because this time we can't point at things like "a drop for every elder dragon".

Drops SHOULD have been an awesome way to engage the community, but it's been so horrifically executed during every single event/season it's been around that I actually find myself less interested in watching live.

I've only gotten 3 drops, two of which were the Bose sweepstakes which I refuse to actually count given there's no guarantee of earning anything, and the third was an emote I already had. You say "A ton of rare drops," I say abso-f**king-lutely nothing.

Heya. I hear you on your feedback and want you to know we've been working to undo a lot of the things that caused these problems. We're hopeful that the things we're doing for this year's Worlds, soon to be announced, will feel better and more fun. I'm sorry we let you down on MSI, and the team and I are hoping to make it better for Worlds.

over 3 years ago - /u/Riot5oda - Direct link

Originally posted by Trampoline8

I have watched every single minute of the stream on lolesports and have got literally no drops whatsoever. I thought it was bugged tbh. I'm really glad you are changing it because the current system feels frustrating, to put it mildly.

Hey there. We have been listening to feedback from across the globe and the team has been hard at work on new ways to make the system feel better and reward people better. We're unveiling some new things for Worlds that we hope make it feel as awesome as we hoped it would. Thanks for the feedback, though; we are listening and trying to make it better, I promise.

over 3 years ago - /u/Riot5oda - Direct link

Originally posted by rebelphoenix17

Log in and you'll likely have a chance at scoring Hextech chests, skins, champion shards, or mystery skin tokens. We're also dropping several MSI-exclusive icons and emotes

8 days in and I've gotten 3 Bose sweepstakes entries (that's ~3 in 44.7k odds of getting drawn for a reward...) and one emote I've already had. The rewards so far have not been "valuable stuff" unless you're on of the ~30 people to get a skin.

We leveled up the team and brought on someone to help us in creating drop moments that make sense, and pivoting as the battle in Iceland rages on!

8 days in, and I've only gotten 4 (entirely useless) drops despite a damn cool MSI. Whoever decided to hard cap every drop to a miniscule fraction of viewers and whoever decided what moments trigger drops have failed miserably.

all of the drops that you all get will have a reward

They have not.

or at least a chance to get a reward through a sweepstakes

That's not a reward. That's a way for you to buffer your numbers and pretend you've done a good job at drops. You have not.

just know the MSI drops team cares about this a ton

Then give us a system that actually delivers on it's goals. Drops at worlds sucked because it was unclear and inconsistent. Several times drops didn't happen when they were supposed to (I got a grand total of 0 drops for NA wins for example, despite NA getting wins and me watching live in NA). Now we don't get to know any criteria for drops and most of the drops go to so few people that the majority just assume drops aren't happening. I had to look up a Reddit thread just to learn that a lot of drops have happened and your system just determined despite watching live I don't deserve to get anything.

Hey there. You're not alone in your feedback and we are working to make some of the things you mentioned much better for everyone this Worlds. A lot of people did like the sweepstakes, but I get where it doesn't feel like a worthy drop to you. We're making changes this year, being announced soon, that we hope will give everyone a lot more rewards more often.

over 3 years ago - /u/Riot5oda - Direct link

Originally posted by skinneywhore

Bad bad bad system. Are you that desperate for views? People spent money on that Morgana bundle just because they knew it wouldn't come back. Also you should feel awful about putting exclusive rewards like the karma icon behind super rare drops, how are karma mains supposed to feel? I spent every single day watching MSI just to get nothing more than a GP emote, while some people can get whole skin bundles and exclusive emotes. This system is pathetic and whoever decided to put such big rewards behind super rare drops has no idea of what they are doing. Seriously, stop this bullshit.

We've been working since MSI during the splits to try new things that we will be re-launching at Worlds (announce coming soon). The goal is to give more drops with more rewards more often, so if you're still interested in trying it out, we'd love to have you again.

over 3 years ago - /u/Riot5oda - Direct link

Originally posted by CCSkyfish

I appreciate the response. As someone who saw the Karma icon on PBE months and months ago and has been waiting to get it ever since, I'm really disappointed that I have no idea if I'm going to be able to get it. I've been online for drops probably 95% of the broadcast time despite it starting at 6 AM for me, and I've gotten eight drops (four duplicates and one icon I already had from previous events).

The fact that the Karma icon has already dropped for people, but it was only dropped for 13,000 people, is really frustrating. I will be extremely disappointed and will basically not give a shit about drops ever again if I can't get the one thing I'm looking for when the event is over. Drops are intended to increase live viewers so if viewers feel burned by the system we're going to disengage.

Thanks.

Hey there. First off, thanks for the feedback. We really are listening and trying to game how to make things better, and I feel like we've got some things coming for Worlds that will feel pretty great, like more drops and more rewards. I've mentioned this in a couple of other replies, but we wanted to try something and it simply didn't work, at least not the way we wanted it too. So, we picked ourselves up and went back to the lab to see what we could make better. I don't know if it'll be perfect, but I'm hopeful that what we've done and will be announcing will feel much better. As always, thanks for being a fan and vocal about what you are seeing and feeling.