Original Post — Direct link

So randomly in multiples games , i open the in game shop , and just after i press P , the game totally crashes and im force to restart the client to rejoin the game. does anyone has the same problem and is there any fix to this problem

External link →
about 4 years ago - /u/Aperill - Direct link

For anyone experiencing this issue, can you please share your summoner name so that we can look into the crashes? Must be a PBE account. Thanks!

about 4 years ago - /u/Aperill - Direct link

Originally posted by RavenFeare

Don't experience this on the PBE but I do experience it on live. Happens like once per game and yeah it's something to do with the shop. It whenever it happens is when I start trying to search in shop window.

Hi there! The reason I asked for PBE specifically is because we already fixed an issue with searching in the shop window which should be live in 11.2. If you're still experiencing the crash in 11.2 then please dm me with your information but for now I'm trying to chase down whether this is a new or different issue manifesting on PBE.

almost 4 years ago - /u/Aperill - Direct link

Originally posted by Xplosion101

Sorry for hijacking this thread (and a month later no less) but since you're a Rioter I've been meaning to ask you this: Sometimes, if I Alt-Tab at the very beginning of the loading screen to go to my Desktop, the game appears really warped, as if everything has been squished together. The only fix is to rejoin the game, which kind of makes you lose a lot of time. Happens both on the PBE as well as in the live servers since quite some patches. Is that something that can be fixed?

Hi! Can you DM me with your game logs, dxdiag and any media please? I appreciate you reaching out but let's keep your issue separate from the intended purpose of this thread.