[2020] Exactly one year ago, Riot published their first official response to the years of complaints about the League client

The new comms approach on this is to provide a detailed update at least every two months sharing progress on client work. The first blog was about 6 weeks ago, so expect the next one within the next two weeks.

I think we do ourselves and you all a disservice when we put out vague promises to “fix it” (as we admittedly did a year ago in the post referenced by OP). So instead, we’re gonna use blogs like the one coming out in the next two weeks to share very explicit technical information about not just improvements we’re making, but also setbacks—with no bullsh*t about the reality of it. Then we’ll share our next steps to address those setbacks.

Check out the blog I linked above to see what I mean.

We’re feeling hopeful. We know it’s on us to deliver a better experience so people don’t have reason to complain.

No problem, and thank you back.