Original Post — Direct link
about 4 years ago - /u/JeffExpress - Direct link

Hi all! It kinda feels like I should chime in here and comment since UX is in my job title. Lol.

I’ll admit the button placement here is not great. I’ll chat with the team and see what we can do improve things.

Apologies if any of you accidentally deleted your decks. That’s terrible. Thanks for the feedback and not lynching me!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by Shardeel

Hello yes. I feel like this is the fastest way to contact a rioter.

Question: change the color of the Surrender button or its placement. It is sinply to close to other buttons especially since its a major one at that

Ha ha! Actually the best way to contact a Riot-er is always player support (link below). You all just got lucky I’m up past my bedtime and I’m in a losing streak in LoR and COD:M. Player support is the way to go since everything gets routed properly and lands in our tracking systems.

https://support-legendsofruneterra.riotgames.com/hc/en-us

I’ll see what we can do about that surrender button

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by isospeedrix

I play several card games and i hate to say but the deck and deck building screen definitely needs some work on the UI, currently feels worse than the others.

here's some criticism-

-when editing an imported deck, numbers show red if you do not own the card, but does not show how many you do own. (have to right click each one to see. it's probably tricky to implement and is only bad if i barely own any cards)

-when editing a deck, there is no way to jump to a selected card in your deck (hard to explain but in HS, right clicking the card does this). this compounded with the above means that

-for imported decks i have to type and search for every card i do not own; if i want to increase the count of a card i my deck but do not own additional copies, i cannot up the count of it and have the color be red. Similarly, if the number is red 3, but i own 2 copies, and i subtract a card, then try to add it back, it won't let me go back to red 3, and stays at white 2.

-In short the above point really just means, i can't create an invalid deck with cards i don't own, only import it.

-no "craft all / craft remaining" button

-no way to rearrange the deck order.

-no way to change deck image

-no duplicate deck option

-Viewing all owned wildcards is only on the Store tab. Would make sense if collection tab had this as well.

-Minor issue: The "Ashe" deck for day 7 i believe is not a deck, it's just like, 5 cards i think? It creates a deck for you but does not actually give you the cards, it fills with what you own. What ended up happening to me is that the deck is invalid cuz i didn't have 2 copies of Grasp of the Undying. that could confuse people since the reward said 'new deck'.

Hope this helps.

P.S. Game is great and honestly, UI is quite good given that it's just been released.

Thanks! I hadn't heard of the issue with the Ashe deck we give on day 7. I'll ask the team. In terms of the other deckbuilder / collection issues we have some improvements that'll be coming eventually, but I can't give anything close to a specific estimate. I"m glad others pointed out the not--so-obvious way to increment & decrement card numbers. I also run into the problem of not being able to create invalid decks since I'm still missing some key cards for my next deck. I ended up making it on Mobalytics and importing it so I won't forget. Not great, but works for now until we get that functionality in. Thanks again!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by dutch_gecko

Interesting. I've sent two bug reports now and for both I got a human response to tell me it had been passed on to the relevant team. One got mentioned in the newest patch notes so they definitely saw it!

good! Thanks for helping make our game better. that is awesome!. I've never had my suggestions for other games get fixed and added to a game's patch notes. you're like famous :)

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by Tactical_Pause

On the ipad the expedition view deck option is messed up. Once deck view is open you are unable to go back as the button floats ontop of the deck list causing you to select the cards instead.

Hmmm. that's very strange. Have you submitted a ticket?
https://support-legendsofruneterra.riotgames.com/hc/en-us

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by TheNaug

I think the UI is pretty good, but one thing I don't understand is why the "play" view and "deck collection" view are separate. Screen wise they look almost identical, yet to the functionality is spread out over the two views and you have to switch in the left side tab to do some things with your deck. Any chance of these two views getting merged as one?

Thanks!

I think it is totally fair that the two areas Play and Collection look a little similar. I'll make sure our talented artists get that feedback (I only design in shades of grey!). In my opinion we are much better off having the separate areas that are based on a user's initial goals. But I especially think it makes sense considering some of the new features we are working on! I wish I could share, but we are still early in the process. Thanks for the feedback!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by NoahAtrid

No worries Jeff you' all are doing an amazing job!

Yes there are quite a few Ux/Ui stuff to improve but that's going to be adressed and with you at the helm I'm not worried!

Thanks!!!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by NoahAtrid

Yes this is bad user experience. Muscle memory is a thing and two buttons that look the same, are in the same position (although in different but very similar screens) and that do completely opposite things will lead to unwanted actions and result in a lot of misusage in my perspective.

Edit: I've almost deleted decks a lot of times because of this :)

I agree that muscle memory is definitely a thing and we are playing with fire that those buttons look so similar. Thanks again u/NoahAtrid!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by ZyrxilToo

The entire UX outside of matches is fairly poor. The VS screen layout is unnecessarily similar to the Collection layout even beyond the Edit/Delete buttons. The fact that it's easy to confuse the two at a quick glance is poor UX.

Play should be a drill down menu, where you need to click Play and then for match type and then choose decks at a sortable deck selection screen, in that order. No choosing a deck without confirming match type beforehand. The Edit button should be removed as well; too much duplication of functionality.

Collection should have sortable (not just filterable) card/deck screens, and "New" marks on cards so you know what you got from recent chests. The Import Deck and New Deck buttons are very strangely not placed next to each other despite their similar functions. The deck builder should be more similar to online deck builders, letting you add cards you don't own. It's also way past time Riot fixes the bug where clicking the area next to "Done" button will remove cards that are behind that button area.

Other really easily fixable things: The escape button should not be bringing up the menu, it should act like "Back" button functionality in Android apps, closing the current sub-menu, or deck builder. Settings and Exit should be their own buttons on the left side.

The Rewards screen still needs an XP needed until next reward always displayed. XP counter overlaid on XP bars are a pretty old RPG feature, it's very weird you have to do extra clicks to see how much XP you need.

Hey u/ZyrxilToo I'm replying on this post since it has more upvotes and is largely the same as your second reply. Thanks for the feedback. I appreciate that it is well thought out. While I, personally, disagree that our out-of-game UI is "poor," I totally get why you think it is and that's important. First rule of UX is "design for you user" and the second rule is "you are not your user."

Some of the easier things that you addressed in your posts will eventually get fixed or added as features, but like I said elsewhere it is difficult for me to give any kind of timeline. Also one thing I'll say in defense of our UI is that we are trying to design for a lot of different player types in a lot of different regions while being consistent for each platforms since so many of our players use multiple devices. (I use waaaay too many). Also I think we have a bunch of new stuff coming that will be very exciting and our client is setup to support them. Thanks again for the constructive critique! And as an added thanks I'm assuming you like our in-game UI which I am especially proud of!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by pasturemaster

Didn't actually delete my deck, but was close to it.

phew!

about 4 years ago - /u/JeffExpress - Direct link

Originally posted by Syyrus

I like the iOS version. It’s a very stable app. I can move to another task and open at anytime and my original screen stays the same, I don’t need the app to be constantly restarting. Really makes it feel solid.

Our engineers, qa, services, etc, etc people. they all kick ass! Thanks for the kind words!