devtrackers.gg
Note: Some specific issue types are better handled by player support, here is a short list of examples better suited for the support system:
- You can’t install the game on your mobile device or PC.
- You have an issue that’s specific to your account like your collection, currency, purchases, login, etc.
- You have an issue that is specific to your device or PC like missing driver errors, performance issues, app store issues, etc.
Hey, all, welcome to patch 3.4.0! This is a pretty big patched focused on balence changes, new cards as well as new cosmetics. As with all patches, we can expect a few hiccups along the way. If you run into any bugs, please feel free to report them.
So! What are we looking for? To put it simply, if you encounter a bug, we'd deeply appreciate it if you post it here with the following information.
**Type of Bug:**
**What happened that seemed like a bug:**
**What was expected to occur:**
**How often does this occur/How easy is it to replicate:**
**PC / Android / iOS:**
**Region:**
**(Optional) Screenshot:**
**(Optional) Deck Code:**
**(Optional) Client Log:**
An example would be something like this,
Type of Bug: Audio/Visual
What happened that seemed like a bug: When a powder monkey is in play and Miss Fortune is played, the powder monkey's screeches will happen, when Miss Fortune speaks in response, the speech bubble is over the Powder Monkey
What was **Expected to occur:** The speech bubble should be over Miss Fortune instead.
How often does this occur/How easy is it to replicate: 10/10 Every time
PC / Android / iOS: PC, Windows 10
Region: NA
(Optional) Screenshot: Screenshot
(Optional) Deck Code: CIAQGAQGBMLCAAQBAMDA4DACAYCAKCASCUMSELJRHI6D4AQBAMDBIBACAYBA6EI4
(Optional) Client Log: Logs
Optional Stuff and how to post it
Screenshots: You can upload your screenshots to a secondary site such as imgur, post them on Reddit and link to them, or put them in discord and copy the link. Please try to abide by our screenshot/video rules and censor opponent usernames. Depending on the severity of reports we'll be a bit more lenient in this thread specifically.
Logs: Logs are saved on your PC. Once a bug occurs close out LoR and the log will be saved to the following folder,
This PC -> Local Disk (C:) -> Users -> YourUser -> AppData -> Local -> Riot Games -> Legends of Runeterra -> Logs
The most recent log should be the one you want to copy, you can then make a pastebin and post it here.
Deck Code: In game, go to
Collection -> Decks -> Select your deck -> Share -> Copy to Clipboard then paste the code in your report.
Overall, any information you guys can provide for bugs you encounter will be very valuable in aiding the devs when it comes to eliminating them. Any and all assistance is appreciated!
If any reports are put in here, that aren't actually bugs, and are working as intended. Please help educate your peers politely and report the post under "Other: Not a bug" and we will remove it. This will help the devs pinpoint actual bugs and eliminate some of the false reports that may cause confusion.