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From the moment I log-in to the game and up until the point I finish a match, there's something crucial missing: a sense of involvement. What I mean by this is that the game feels like a single player campaign and this is due to a few reasons, which I will list below:

  1. The color scheme is uninviting. Now I know this sounds weird and possibly irrational, but I have a background in Web Design and have studied how certain color-schemes make you feel, and Runeterra's color scheme is very uninviting. The next time you open the client, pay attention to it. How does it make you feel? If it makes you feel as though you are looking through the eyes of an outsider far away, ready to command your champions into battle, then you're seeing it how Riot wants you to see it. This is not a bad thing. It becomes bad when you combine that feeling with all the dark colors around the borders of the client and the constant distant-aurora. The game feels as though it is constantly in Dark-Mode. The tab on the right of the main client shouldn't be as dark as it is, for it gives a constant sense of gloominess and hostility. There's a reason "Play" buttons in most games are often blue or green or a bright color, not a mostly brown and white symbol with "Play" written in white underneath it. I've gone enough with this whole color thing, onto the next point.
  2. The Friends List is unconventional. I've seen people touch on this, but no one has quite mentioned the biggest problem with the Friends List: it takes too many clicks. Again, sounds irrational, but is actually a big problem. You have to click at least 3 times each time you want to send a message to a friend. Don't believe me? try it. On top of this, you can't access the friends list while you're searching for a game. What's worse, is you can't access it while you're challenging that same friend for a game. So when you challenge a friend and pick a deck, and they're taking forever to pick their deck, you now have to cancel your selection, click the menu, click their name, then click the chat box in order to ask them what the hell is taking so long. It shouldn't be this hard. This, for me, is unacceptable even if this were an indie game. Friends Lists are a core asset to a multiplayer game, and they shouldn't be this difficult to navigate.
  3. There is minimal player interaction. You wanna know how many people I would be interacting with in this MULTIPLAYER videogame if it weren't for Reddit and my LoL friends list? Zero. Yes, not even one. It's an embarrassment to call emotes a form of interactivity and communication. Riot, let me tell you something: any emote you come out with is going to be used for BM. I can't chat with my opponent, I can't add my opponent, and I can't even tell if my opponent is taking forever during his turn due to a conflict of many decisions, or because his pizza just arrived. Going back to my main point, this makes it feel like I am playing a single player campaign.
  4. No Match History. Yeah I know this has been brought up previously, but it needs to be brought up again until Riot implements it into their game, because it is a HUGE problem. Seeing my rank is obviously awesome, but as wise men have said before: "It is about the journey, not the destination." I think I speak on behalf of most people reading this when I say: I'm not a streamer; I can't just go back in my VODs and pull up that awesome thing that happened. This goes back to a lack of involvement in the game. Once I finish a game, that's it. Do the math, if you win a game, and then lose a game right after: you just LITERALLY wasted your time. Bare with me. If you gained 20 LP and then lost 20 LP, what can you do to prove that you just played those two games? Your rank says that you didn't play any games, all that changed is that you now are X amount of minutes in the future. I know that you may have enjoyed those games and gained some new experiences, but try to see where I am coming from. I am not saying this from a pessimistic POV, rather a quite literal POV.
  5. The client, the game, it all feels... not alive. First let me say this: the Rewards tab is absolutely phenomenal and aesthetically pleasing and feels very involved. Now let's get on to the real criticism. From the gloomy color-scheme to the minimal human interaction, I might as well be playing a boardgame... by myself... in the dark. As I enter the shop, there is no shopkeeper greeting me or even any sense of it being a shop. It's literally more tabs for me to click on. It should feel more inviting and luxurious, not just icons and tabs. Oh god don't even get me started on the Collection tab. This is a comedic joke. I want you to click on the Store tab, then switch back to the Collection tab really fast. What's different? I'll tell you. There is one additional tab in the Store tab. At this point, I am sick of using the word "tab". While you're at it though, switch really fast from the Collection tab to the Play tab. What's different? I'll tell you. The Play tab has 3 less tabs. Point is, it's the same exact layout between all of the different tabs except for Rewards. It shouldn't be this way.

Listen, I hope you read what I have wrote and did not misinterpret any of my opinions. As a consumer and a CCG player, LoR is a fantastic game, but as a Graphic Designer and UX Designer, this game (no offense Riot) is subpar by all standards. I know I am being critical considering this game has done a lot more things right than wrong, but that doesn't mean the wrongs can't be fixed. Above are things that I would love to see changed, and if there is something that you, fellow Reddit user, would like to add, then feel free to comment below to keep the conversation going :) Have a nice day

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over 4 years ago - /u/JeffExpress - Direct link

Hello u/arabprince123! Thanks for the thoughtful notes! You are absolutely right that there is much more work to be done. I think what we've got in terms of gameplay and client is a great framework to add more content, improvements, and features that you'll love.

I'm, for one, excited to keep trying to make this game as great as possible. Thanks again and go UX designers!