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One day left in the event. Still no Victorious quests.


Original Post — Direct link

I usually have the passes done by the 3rd week. Multiple support tickets and another sent yesterday. They say they are still trying to fix it. After 41 days of being affected by the bug, surely, they'll figure it out in the last 24 hrs?

I just kind of want to receive the thing I paid for? Like anyplace that sells goods and services and don't just take money, say you'll receive something, and not give anything? This is a tad frustrating... :(

Edit: Issue resolved. I was kind of worried

External link →
7 months ago - /u/ggmattb - Direct link

Heyo! Did you file a Player Support ticket? If so, please DM me your ticket number so I can chat with the team over there! You should be getting event currency back for every day affected out of the season (there's a stickied post with more info. would tag it, but on the subway)

7 months ago - /u/ggmattb - Direct link

Originally posted by JonnyTN

Thanks Matt. DMed you ticket info. I will super happily delete the posts when the issue is resolved.

I just wasn't confident the issue was going to resolve by tomorrow and thought this was the last hail mary to get a timely answer. Super sorry.

No need to delete the posts or be sorry! It's all part of the process and convo, and if someone else sees it and learns from it, what a win!

Once I'm off the subway (commute is about 2 hrs) will chat with team!

7 months ago - /u/ggmattb - Direct link

Originally posted by Responsible-Sugar748

Sorry way off topic and feel free to ignore but I just had to say... your commute is WHAT?

Yeahhhhhh, Los Angeles public transport leaves room to be desired.

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