Original Post — Direct link

Hey, all, it's that time again. With the addition of Ekko, Pyke, Rek'Sai and a huge batch of card changes, it's time for a new round of bugs and bug fixes!

So! What are we looking for? To put it simply, if you encounter a bug, we'd deeply appreciate it if you post it here with the following information.

**Type of Bug:**  
**What happened that seemed like a bug:**  
**What was expected to occur:**  
**How often does this occur/How easy is it to replicate:**  
**PC / Android / iOS:**  
**Region:**  
**(Optional) Screenshot:**  
**(Optional) Deck Code:**  
**(Optional) Client Log:**  

An example would be something like this,

Type of Bug: Audio/Visual
What happened that seemed like a bug: When a powder monkey is in play and Miss Fortune is played, the powder monkey's screeches will happen, when Miss Fortune speaks in response, the speech bubble is over the Powder Monkey
What was **Expected to occur:** The speech bubble should be over Miss Fortune instead.
How often does this occur/How easy is it to replicate: 10/10 Every time
PC / Android / iOS: PC, Windows 10
Region: NA
(Optional) Screenshot: Screenshot
(Optional) Deck Code: CIAQGAQGBMLCAAQBAMDA4DACAYCAKCASCUMSELJRHI6D4AQBAMDBIBACAYBA6EI4
(Optional) Client Log: Logs

Optional Stuff and how to post it

Screenshots: You can upload your screenshots to a secondary site such as imgur, post them on Reddit and link to them, or put them in discord and copy the link. Please try to abide by our screenshot/video rules and censor opponent usernames. Depending on the severity of reports we'll be a bit more lenient in this thread specifically.

Logs: Logs are saved on your PC. Once a bug occurs close out LoR and the log will be saved to the following folder,

This PC -> Local Disk (C:) -> Users -> YourUser -> AppData -> Local -> Riot Games -> Legends of Runeterra -> Logs

The most recent log should be the one you want to copy, you can then make a pastebin and post it here.

Deck Code: In game, go to

Collection -> Decks -> Select your deck -> Share -> Copy to Clipboard then paste the code in your report.

Overall, any information you guys can provide for bugs you encounter will be very valuable in aiding the devs when it comes to eliminating them. Any and all assistance is appreciated!
If any reports are put in here, that aren't actually bugs, and are working as intended. Please help educate your peers politely and report the post under "Other: Not a bug" and we will remove it. This will help the devs pinpoint actual bugs and eliminate some of the false reports that may cause confusion.

External link →
over 3 years ago - /u/RiotExis - Direct link

Originally posted by QT-03

Type of Bug: Crash

What happened that seemed like a bug: Every match I start, freezes at the loading portion of matchmaking.

What was expected to occur: Load into the game.

Happens Everytime. Tried restarting and it still crashes.

PC

Region: US

Hey u/QT-03, what mode are you playing when this happens to you? Ranked, Vs AI, Lab of Legends, something else? And if you try a different mode than the one you're trying right now, does it still happen?

over 3 years ago - /u/RiotExis - Direct link

Originally posted by QT-03

I first tried playing the new champs in the lab of legends, but I tried playing AI games and it also crashed. I tried using the mobile version and after I did that the PC version stopped crashing somehow.

Hmm, very odd. Thank you for the additional information! If you see the issue come back again let us know please.

over 3 years ago - /u/RiotExis - Direct link

Originally posted by The_Gbps

Type of Bug: Crash

What happened that seemed like a bug: The game just stop responding right on the loading match screen, basically everytime.

What was Expected to occur: Load the match

PC

Region: BR

Hey u/The_Gbps, which game mode (Ranked, Vs AI, Lab of Legends, other) were you playing when you saw this happen? Has it continued to happen, even if you try other game modes?

over 3 years ago - /u/RiotExis - Direct link

Originally posted by SnooPredictions7022

I have the same issue for the past days. What I've noticed is I can play on mobile with data only and no internet on. This makes playing on pc impossible. I know this has been happening recently to a lot of people and any fixes other than the generic "reinstall" that I've done a bunch would be great!!

Hey u/SnooPredictions7022, when you aren't able to get into game, what does that look like? Does the game stop responding? Or does an error message appear in-game?

And is this happening when you try to enter a game, or right when you try to start the app?