Original Post — Direct link

As title said there is a new update that fixes it but you have to manually update, at least for me.

External link →
20 days ago - /u/TinyEric - Direct link

hey all - if you are still experiencing this bug after updating, please submit a bug report to us. We cannot make further progress on squashing it without player IDs, and ideally client logs from affected devices. I know it can feel like a lot to go through the bug submission process, but it's crucial for helping us find the root issues.

https://support-legendsofruneterra.riotgames.com/hc/en-us/requests/new

https://support-legendsofruneterra.riotgames.com/hc/en-us/articles/10924525309075-How-to-Pull-Logs-for-Android-Devices

https://support-legendsofruneterra.riotgames.com/hc/en-us/articles/10924562371731-How-to-Pull-Logs-for-iOS-Devices