about 5 years ago - Aurinya - Direct link

Greetings!

Thanks for your reports. We are already working towards resolving these issues. Please hang in there!

 

about 5 years ago - Aurinya - Direct link

Greetings!

Thanks for the reports. It seems not all players are having these issues. Could you let me know what regions you are from, experiencing these login issues?

Thank you!

about 5 years ago - Hime - Direct link

Good morning all,

We have been experiencing network interruptions that is affecting connections to the server. The interruptions have been on and off since Friday as you have reported. We do not have an estimated time when we can expect the issues to be resolved, but our team is working on reducing it's impact to our servers.

We will post an update when we have one available. Thank you!

about 5 years ago - Amraith - Direct link

Greetings,

The connectivity issue should be resolved. If you are still experiencing problems, feel free to contact the Customer Support.

Sorry for the inconvenience,

Amraith

about 5 years ago - Hime - Direct link
45 minutes ago, Inflamez said:

Hello,

Looks like you need to resolve the connectivity issue again.

Is there anything I can do to help you?

 

35 minutes ago, Ayatira said:

Yes, the same issue again. Just been playing a few hours on Giran server but it crashed again.

We are experiencing another episode of server interruptions. Our team is working on reducing its impact, but connectivity issues will be experienced. Please bear with us as we ride through this.

about 5 years ago - Hime - Direct link
On 3/17/2019 at 12:35 AM, Vakara said:

and those of us who used runes of exp already lost them.

If you have used a rune you purchased from the store during the server interruptions we have experienced, please contact Customer Support.

On 3/17/2019 at 12:26 PM, Thorg said:

I can login, finally.

The interruptions have subsided, and normal login is available again.

about 5 years ago - Hime - Direct link
8 hours ago, imd_Yat said:

I can not login into any account - the same message "The client will be closed" everywhere.

Can you tell us how long this problem will last?

Unfortunately, we cannot as it is outside of something we control, but we will do our best to let you know when we feel the disruptions have subsided.