Aurinya

Aurinya



08 Apr

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Thank you for your reports. There is a network interruption we are investigating. Please bear with us while we are working to resolve the issue. 

 

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Which server are we talking about? 


05 Apr

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

The email verification is a security feature whenever you are trying to log in from a new location or with a new IP. If you have a dynamic IP, it will be triggered every time your IP changes so this may explain why you keep getting the message even after checking the box to add your current location as a known/safe location. However, the email verification issue should be resolved now. So you should receive your email verification code upon logging into the launcher. Should the problem persist, please submit a ticket to our Support.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct
21 hours ago, Cillin said:

how about u turn the email verification off until u know whats going on no?????

 

Greetings!

The issue with the email verification should now be resolved. Please try to log into the Launcher and check if your receive your email verification code.

Thank you!


28 Mar

Comment
    Aurinya on Forums - Thread - Direct
22 hours ago, BloodyQQ said:

I get error when trying to process the order at the last step in the l2 site is it due to overload of requests or something wrong with my paypal?

Greetings!

Please try a different web browser. Should that not resolve your issue, please submit a ticket to our Support

Thank you!


27 Mar

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

In order to avoid duplicates, I am locking this thread up as it is already being discussed here:

https://forums.lineage2.com/topic/12143-they-do-not-give-me-the-mission-to-change-class/


23 Mar

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

We are experiencing on-going server interruptions causing connectivity and disconnection issues with the game. Please bear with us while we are working on mitigating these disruptions. We have addressed the issue in a more recent thread:

https://forums.lineage2.com/topic/12085-issue-the-client-will-be-closed-continue/

Please feel free to join the discussion there.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Yes, we are aware of the current login issues and are doing our best to solve them as quickly as possible. We have also already addressed these issues here : https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774 

A more recent response can further be found here:

...

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Comment
    Aurinya on Forums - Thread - Direct

Greetings!

We have addressed the login issue in this thread:

https://forums.lineage2.com/topic/12085-issue-the-client-will-be-closed-continue/

In order to avoid duplicates, I will be locking this thread up.

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

While we do encourage lively discussions, please lead them in a civil manner without insulting or name-calling each other, which is a violation of our LineageII forum’s Code of Conduct

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Sounds like the issue we addressed in this thread:

https://forums.lineage2.com/topic/12085-issue-the-client-will-be-closed-continue/

To avoid duplicates, please continue your discussing in that thread.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

We are currently experiencing server interruptions. See this thread for details:

https://forums.lineage2.com/topic/12085-issue-the-client-will-be-closed-continue/

Thank you!


22 Mar

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

As we have already responded to this issue in this thread, I am locking this conversation up:

https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774

Please feel free to join the discussion in the thread linked above.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

As your problem is related to this issue, I am locking this thread up. Please continue your discussion here:

https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774

Thank you!

 

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

I am locking this thread up as it is already being discussed here:

https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774

Please feel free to continue your discussion in the thread linked above.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

We are experiencing server interruptions causing connectivity and disconnection issues with the game. Please bear with us while we are working on mitigating these disruptions. To avoid duplicates, I am locking this thread up. Please feel free to continue your discussion here:

https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

We are aware of the current login issues and are doing our best to solve them as quickly as possible. To avoid duplicates, I'm closing this thread. You can post about this issue here : 

https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/?do=findComment&comment=88774

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings,

Thank you for your reports. We are already working on getting this issue resolved as quickly as possible. To avoid duplicates, I'm locking this thread up. Please feel free to continue your discussion here : https://forums.lineage2.com/topic/12064-ok-judging-from-the-time-the-servers-are-down/

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Please hang in there and wait for our Support to get back to you. They are experiencing an higher-than-usual amount of requests at the moment which is why the response time is also delayed. Please refrain from updating or bumping your ticket, though, as this will send it back to the end of the queue resulting in an even longer waiting time.

Thank you!

Comment
    Aurinya on Forums - Thread - Direct

Greetings!

Unfortunately, we are currently experiencing server interruptions causing disconnections and also connectivity issues into the server. The team is working on mitigating it but the effects of the interruptions may continue to be felt. Please bear with us!