about 5 years ago - Juji - Direct link

Hello All,

We are currently investigating an issue with verification code emails not being properly sent after logging into the L2 Game Launcher. You can still receive your verification code email if you login through our website. 

Thank you for your patience!

about 5 years ago - Juji - Direct link

Hello All,

We are currently investigating an issue with verification code emails not being properly sent after logging into the L2 Game Launcher. You can still receive your verification code email if you login through our website. 

Thank you for your patience!

about 5 years ago - Juji - Direct link

This issue should now be resolved. Please try to log into the Launcher and check if your receive your email verification code.

about 5 years ago - Juji - Direct link

This issue should now be resolved. Please try to log into the Launcher and check if your receive your email verification code.

about 5 years ago - Aurinya - Direct link

Greetings!

The email verification is a security feature whenever you are trying to log in from a new location or with a new IP. If you have a dynamic IP, it will be triggered every time your IP changes so this may explain why you keep getting the message even after checking the box to add your current location as a known/safe location. However, the email verification issue should be resolved now. So you should receive your email verification code upon logging into the launcher. Should the problem persist, please submit a ticket to our Support.

Thank you!