over 5 years ago - PhoenixMitra - Direct link

Greetings jlconan,

Unfortunately, we do not have an ETA of when the transfers will be turned on again as of yet.

about 5 years ago - Juji - Direct link

We have encountered several challenges trying to get the server transfers back up since we moved to a new backend system in May. The new system requires an entirely new server transfer page that must be built from scratch. I will let you know once I have more details on a set date, but right now it is on hold :(:(:( 

over 2 years ago - Dana - Direct link

Hi @Bethie28

Please make sure you submit a ticket over on Zendesk so that the team can help you out further.
You can read more about how to submit a report here: Official Servers - Terms of conduct, guidelines and procedures

over 2 years ago - Dana - Direct link

Hi @DreamingNomad

The character transfers are currently disabled. You can read more about that here: Disabling Character Transfers

If we enable transfers again with the same settings as before then yes, you will be able to do this.
We currently don’t know in what form the server transfers will be back but we will be updating our forums with any new information we have.

Thank you for your patience and understanding while we work on this.