Dana

Dana



23 Jun

Comment
    Dana on Forums - Thread - Direct

Hello everyone and thank you for bringing this to our attention.

Just to clarify, this issue is a text/description issue and not an overpowered item.
The item is suppose to be under the ‘Heavy’ category not ‘Light’ category and you will notice when crafting the item that it will require heavy padding.

We are currently looking into the issue so thank you so much for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Hi @Soddox and thank you for bringing this to our attention.

We’ve passed this issue over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hello Everyone,

We are aware of this issue popping up after the latest Age of War update and impacting all platforms.
The development team is currently looking into this issue further.

We will post any new updates on the situation here so please make sure to keep an eye on the post.

Thank you for your patience and understanding while we investigate.


22 Jun

Comment
    Dana on Forums - Thread - Direct

Thank you for pointing this out.
We’re currently looking into this issue. Please feel free to keep an eye on this thread as we will be posting any additional updates there :bowing_woman:

Comment
    Dana on Forums - Thread - Direct

Thank you for pointing this out. We’ve passed this information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @tobbe

Please make sure you reach out to our team over on Zendesk as they will be able to help you out.

Comment
    Dana on Forums - Thread - Direct

Update is now out! Feel free to check out the patchnotes here


19 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @DeaconElie

If you are still experiencing this in game, please feel free to let the team know.
We are dealing with high numbers of reports over on Zendesk and sometimes reports get closed without being fully investigated due to limited availability of our support agents.

Thank you for your understanding.

Comment
    Dana on Forums - Thread - Direct

Hi @Beharion

Please feel free to report this to our team over on Zendesk as they will be able to investigate further.

Comment
    Dana on Forums - Thread - Direct

Greetings Exile,

Thank you for pointing this out. Hoping you are now able to access this server but if the issues persist, please feel free to get back to us and let us know.

Comment
    Dana on Forums - Thread - Direct

Greetings Exile,

Thank you for pointing this out. Hoping you are now able to access this server but if the issues persist, please feel free to get back to us and let us know.


16 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @SpherisCore

Please feel free to report this to our team over on Zendesk as they will be able to look into it further.


15 Jun

Comment
    Dana on Forums - Thread - Direct

Thank you for pointing this out. Just modified the patch notes to include a disclaimer as the repair kits cannot be used for Legendary and Unique items.

Comment
    Dana on Forums - Thread - Direct

CHANGELOG DIVIDER1800×200 18.8 KB

We will update this section with any changes and fixes applied to the patchnotes document post-release.


2023.06.15 3:50PM CET

  • All repair kits now work on all tiers of weapons and armor, but lower the max durability of the item by 2.5% to 20% (of original max durability) depending on the tier of the repair kit
    Note that the repair kits cannot be used for Legendary and Unique items.

Read more
Comment
    Dana on Forums - Thread - Direct

Hi @Michelahh10

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.


14 Jun

Comment
    Dana on Forums - Thread - Direct

Thank you for pointing this out :bowing_woman: Passed it over to the rest of the team.


13 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @Kamos

Please feel free to report any violations of our official server rules over on Zendesk as the team will be able to look into this further.

Comment
    Dana on Forums - Thread - Direct

Hi @Edjuh1992

If you’ve already contacted the team over on Zendesk please be patient. The team will get back to you as soon as possible.

If you have any additional information or questions you would like to add to your ticket, feel free to update it accordingly.

Comment
    Dana on Forums - Thread - Direct

Hi @AndrePadovani

Please feel free to report any violations of our official server rules over on Zendesk.
The team will be able to look into this issue further.


09 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @ChangeName987654321

You can submit a report through Zendesk. You can either use the web form here or submit a report through the in game form . You will find it under Request Help menu.