almost 3 years ago - Roxx - Direct link

The April content update was not planned for this week because it is not ready to be released. This is not to make our customers wait or annoy them (I understand the emotions folks might be having, but this would be ridiculous thing to intentionally do with with zero/negative benefit to everyone involved). There was confusion around communications about this week because development was changing in real time, and I apologize for that. We were aiming to let players know when the update would be prior to this week’s patch, but ultimately we need to make sure we have a build we are confident in before we can do that and we ran into unexpected issues with it. We will work on better working around and communicating through unexpected slips and changes.

almost 3 years ago - Roxx - Direct link

I am aware?

almost 3 years ago - Roxx - Direct link

That was planned to be the announcement made along with the date of the update which we were planning on sharing before this week’s patch, but ultimately had to be pushed back because of the above reasons. Now we are at Wednesday which is patch announcement time for Thursday, and weren’t able to pivot on that message beforehand which instead looks like the message was withheld where instead it just slipped too far. I hope the context helps, but I don’t mean to make any excuses – it was not ideal, it can be improved on in the future and we can put contingencies in place in case something like this happens again. This is just our second content update since launch, and we are still learning how to work through everything on this product and across teams.

almost 3 years ago - Roxx - Direct link

This was going to be the date announcement, which would have also made it clear the patch was not this week, and the timeframe is what slipped – when this wasn’t able to go out, it caused confusion.

almost 3 years ago - Roxx - Direct link

Events are running past tomorrow, which was why the Grand Prix was previously extended. Skins and such will come with the April Content update. For the May update, I do not yet have timing on that.