Known Issue:
Please be aware that if you are using a free Powerpass to boost a character on your Roster to an item level that is higher than the item level of other characters on your roster, an incorrect message will be shown asking if you want to purchase the Powerpass. Upon clicking “OK”, the free Powerpass will be consumed and you will not be charged. At this time, using a free Powerpass to increase your account’s highest character item level will also cause the following restrictions to be placed on the account for the following 72 hours:
- Cannot receive Gold billing mail
- Cannot send mail with gold attached
- Cannot send mail with items attached
- Cannot send currency during 1:1 trade
- Cannot offer items during 1:1 trade
- Cannot purchase or register items on the market.
- Cannot purchase, bid, or register items on the Auction House
- Cannot participate in a loot auction
- Cannot purchase Crystals
We apologize for any confusion, and this will be fixed in a future update.