over 1 year ago - Roxx - Direct link

Heroes of Arkesia,

Due to yesterday’s extensive downtimes that were required to implement server merges as well as the additional maintenance needed to fix the Aura of Resonance issue that occurred with the release of the September Update, players will receive a compensation package.

Following a brief restart of the in-game store, the following items will be delivered to all players who have logged in at least once in the past month:

  • 5-Day Crystalline Aura
  • Aura of Resonance Recovery Elixir (14 days) x2
  • 3 Battle Items Chest x2
  • Regulus’ Light Currency Chest x3
  • Pheon x20
  • Uncommon Card Selection Pack
  • Rare Card Selection Pack
  • Epic Card Selection Pack

These grants may take up to 12 hours to finish for all players.

Remember that your Aura of Resonance Recovery Elixir must be used within 14 days of when it’s claimed.

Thank you for your patience, heroes. We will provide additional information on the next round of server merges in the coming weeks.

over 1 year ago - Roxx - Direct link

Thanks to your reports, we were able to determine that a number of players did not receive their compensation when intended. We were able to track down this list of players, and will be delivering the missing compensation packages tonight, starting now. This may take up to 8 hours – please check your Product Inventory after this time frame to ensure you received your compensation!