[2023] 3 day hold on swiping

This was put in place in order to prevent fraudulent transactions within the games and ensure making purchases in Lost Ark is not a vector for bad actors to make money off of stolen credit cards or Steam accounts. I know it’s a very frustrating feature for normal players, but the good news is implementing this feature lead to a significant drop off in the amount of fraudulent behavior in-game, to the point where we have not had to implement any number of additional anti-fraud features.

There’s a very high risk of this occurring with hacked or stolen Steam accounts, in which case a user’s account being older wouldn’t make much of a difference

Those measures are separate from the 3 day gold hold, but as bot pops continue to decrease we definitely do want to revisit some of these restrictions that are negatively impacting real players

Unfortunately having our game be a vector for fraud has negative impacts on us as well; it’s not a good position to be in to provide easy options for committing stolen credit card fraud. Players absolutely should enable 2FA and make sure their accounts are as secure as possible, but we don’t want to leave paths open for this kind of behavior, either.