[2022] Amazon Games Support Is Terrible

Hopping from another thread to share a similar message here;

The frustration and confusion you all are experiencing is warranted, and I do apologize for these experiences that some players have had. We also want to eliminate the issues players are experiencing with support, and are pushing for improvements wherever possible. I do genuinely appreciate folks sharing their experiences and feedback here, and will make absolutely sure it is passed on.

Yup, I agree. Ban reasons are not always clear right now, and that is one piece that can definitely be improved on; making sure agents are armed with clear reasons to share with players.