almost 3 years ago - Roxx - Direct link

I understand the frustration, but we are still working on options with Smilegate to help improve the situation all around. I will provide an update as soon as possible

almost 3 years ago - Roxx - Direct link

It takes work on both our end and Smilegate’s end to set up any possible new environments for players. We have to work together to improve this situation.

almost 3 years ago - Roxx - Direct link

If you can, please report these accounts directly to Lost Ark - Support | Amazon Games so that they can get perma’d

almost 3 years ago - Roxx - Direct link

No, it just quite literally takes technical work from both teams to accomplish