almost 3 years ago - Roxx - Direct link

Hey folks, just wanted to pop into this thread. While we haven’t completely finished up with this window yet, I’m seeing some folks that seem to have not gotten their packs yet. If this is currently you, please make sure you’ve logged out and back in and checked your product inventory to make sure!

almost 3 years ago - Roxx - Direct link

This is how long it can take for the pack to show up, not how long you have to redeem it :slight_smile:

almost 3 years ago - Roxx - Direct link

Thanks y’all! I know the 24 hour period hasn’t quite come to a close yet, but I’ll watch closely and make sure it’s flagged with the team ASAP

almost 3 years ago - Roxx - Direct link

Just wanted to let you all know to keep an eye out throughout the weekend if you haven’t yet received your pack – we’ve determined why some players are taking longer to get these grants than others, and are getting things up to speed again. Shouldn’t be too long, so thanks for hanging tight!!

almost 3 years ago - Roxx - Direct link

Lots and lots of people getting this grant, but out of a select group of folks, which from my understanding takes a bit more than a blanket “everyone” grant. Basically the list is long and we need to make sure all players are ingested into the system, and there was a slight hiccup here.