almost 3 years ago - Shadow_Fox - Direct link

… I’m not trying to bury anything. Not everything us CMs do are evil lol. I’m sorry, I just hid them for now to encourage people to post on the thread I created so I can track and update one thread instead of 17. As for listing anything… it doesn’t matter at this point. I just needed to narrow it down to which servers are having an issue, which I did (NAE) and that the store is just having a rough Saturday night. Everything is connected to that and is safe in limbo. If it does make people feel more comfortable to post their information, they are welcome and encouraged to post on my thread.

It’s only me right now, on a late Saturday night trying to juggling 20 convos at once. Please be understanding.

almost 3 years ago - Shadow_Fox - Direct link

Shockingly it’s one of our quietest overall. I like to think it’s because people are playing instead of hanging out on the forums like they do during the week.

And there are quite a few systems in place to let us know when something is breaking. Even with the CS helping spread the word, its still too many threads where information might get jumbled.

almost 3 years ago - Shadow_Fox - Direct link

I did take your feedback and now instead visably lock threads instead of hiding them.

Sorry about the confusion.

almost 3 years ago - Shadow_Fox - Direct link

No problem, I understand and you’re right, seeing posts disappear with legit concerns is well, concerning. I was just trying to funnel people to the right spot. Lessons learned!

Myself and the few CS do tend to handle things well late on the weekends, I just may not have handled this the best way such as hiding instead of just locking. Otherwise, we’re all good! :slight_smile: Thank you for the feedback!

almost 3 years ago - Shadow_Fox - Direct link

Oh! And, our EN team is growing :smiley: haha totally forgot about that too, so there will be even more of us shortly.