almost 3 years
ago -
Roxx
-
Direct link
Just for clarity, the reason this happens when an item is purchased and consumed from the product inventory is because a Steam refund will revoke the “DLC” pack from your account, but not the items from your inventory in-game – there is not a way to do this through a Steam refund, which means that this would be a highly abusable system where folks could constantly refund, get money back, and keep everything they purchased.
You will not be banned if you get a refund on an item that is still in your product inventory. All opinions and feedback are free to be shared, but I wanted to shed some light onto why this system is in place.