We’re definitely aware of this issue, the problem so far is that for hotfixes and fast patches we just aren’t getting enough lead time from the developers that a downtime is needed. We understand this is frustrating and is a bad experience. We’ll continue to work with the team to get more advanced notices out for downtimes.
You can both be a team working together and have issues you are working on to improve.
This issue is about communicating downtimes further in advance. We’ll work on this by pushing for earlier notices of incoming downtimes so we can communicate those to players.
I think the inconsistency comes from the urgency of addressing issues within the first month or two of launch. Over time we’ll have fewer urgent issues we’re working to resolve and can be more predictable and consistent in our down times for maintenance.
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