over 2 years ago - Roxx - Direct link

I understand unplanned and off-schedule maintenances can be inconvenient, and we strive to keep these from happening as much as possible, but unfortunately they will happen on occasion with live service game at scale. This particular maintenance came in extremely hot, and we let players know about it as quickly as we could. Unfortunately because of it’s necessity, there wasn’t a timeframe we could leave open to use to let players know days in advance; as stated in the notes, infrastructure adjustments needed to be made ahead of our update next week, which meant doing this as quickly to prep and monitor was a requirement.

over 2 years ago - Roxx - Direct link

Not sure what the conflicting information is – the build came in very hot, and contained infrastructure updates that needed to be deployed ahead of next week, as both quoted messages state. Considering that the May update is just a few days away and the weight of things like infrastructure/backend changes, it was important to deploy this with enough time to fully implement and monitor vs sending it right before the update in case of anything going sideways.

over 2 years ago - Roxx - Direct link

Fair – I will say, when you’re pushing something out at end of day and getting it translated as quickly as possible, we tend to go short and sweet. But I hear ya on wanting the extra details, can always endeavor to spread them wider and not just in replies