[2022] Information regarding the upcoming server merges

Heroes of Arkesia!

As we get closer to September 28th we wanted to give you some more details on how the server merges will be done here in Lost Ark. We have already released a comprehensive list of which regions and servers will be affected by the merges as well as what to expect if your server does merge in our Server Merge Details article. Today we want to share information on what players can expect on the 28th when our update and merges happen.

At the start of downtime, all regions will begin maintenance at the same time. Regions that are not experiencing merges will have an estimated downtime of 4 hours to deploy the new update. Regions that are experiencing merges, however, will experience a downtime that is longer. We are currently estimating that the downtime for regions with merges estimated to take up to 16 hours. This is due to the sheer volume of information that needs to be moved from one server to another. Teams from Amazon will be working alongside Smilegate this entire time to assure that any possible issues that may arise will be addressed promptly. Each region will come online as it completes its update and merge. We will also have our team giving updates to the progress of the merges on our Official Forums.

We know that this is a long time to wait to play new content, however we want to make sure that the process is handled correctly. In anticipation of this momentous event our teams have created a special two week login bonus track to celebrate our completion of merges.

• Day 1 - Regulus’ Light Currency Chest x5
• Day 2 - Honing Shard Selection Chest x3
• Day 3 - Healing Battle Item Chest x10
• Day 4 - Vitameow x30
• Day 5 - Offensive Battle Item Chest x10
• 5 day bonus - Legendary - Rare Card Pack x10
• Day 6 - Destruction Stone Selection Pouch x5
• Day 7 - Leap’s Essence x5
• Day 8 - Utility Battle Item Chest x10
• Day 9 - Guardian Stone Selection Pouch x10
• Day 10 - Bloodclaw’s Glittering Coin x10
• 10 day bonus - Pheon x20
• Day 11 - Buff Battle Item Chest x10
• Day 12 - Honing Leapstone Selection Chest x3
• Day 13 - Creation Fragment x5

This login bonus track will start once a region’s servers come back online and will run until October 12th

We thank you for your patience and understanding while we work to merge servers. We’ll see you in Arkesia!

The North America East and North America West regions are already online.As announced, maintenance for the remaining regions continue while we work on server merges. We’ll keep you informed, thank you for your patience.

The South America and Europe West regions are now online.

Europe Central region servers are still disconnected while we implement server merges. As mentioned, this extended maintenance is due to the sheer volume of information that needs to be moved from one server to another.

We thank you for your patience and understanding and we’ll keep you informed.

Progress update for EU Central:

Our server team is telling me that we are looking at an estimated 3.5 hours remaining of downtime to complete the merge and update for EU Central.

We thank you for your patience while we complete this work. When more information is available, we’ll be sure to share it!

Hey everyone a new update:
We have worked with Smilegate to get a fix for the Aura of Resonance not resetting correctly issue. We are working to get this deployed as soon as possible, however, this will also necessitate a downtime for all regions to release this fix.

As this is a necessary fix for all regions and to reduce potential confusion of opening the server and taking them down shortly after the current plan is that we are going to hold back on opening EU Central until after this new update is deployed.

We should have more information for you very soon, so please stay tuned. We appreciate your patience while we work through getting this issue resolved and everyone back in Arkesia!