We are not expecting the problem to be overshadowed. Bots are the most highly visible issue in the game, and we are extremely aware of this and have folks working around the clock on these issues. Unfortunately, it is difficult to communicate further plans when things are just being developed and worked on and developed and worked on without player-facing impacts yet; as soon as I have more information that I can share so will all of you.
No, the responses aren’t given to placate anyone, just to let y’all know we’re still here and dealing with it. It is an extremely frustrating situation for both players and in terms of communicating around it, because like I mentioned before, it’s super challenging to talk about work being done when it is not currently having visible effects.
The team has been all hands on deck for a long while – the major issue here, from what I have seen (I am in no way a tech expert) is that the botters evolve so quickly. I can assure you no one has slowed down, but it’s like cutting off the heads of a damn hydra. You can see a little bit into this when we have those sweeping waves of bans that clear out bots for a bit, but then they pop right back in shortly after, often with new workarounds and methods and whatever else they come up with. When the botting issue is referred to as a “war on bots,” it’s hardly a metaphor.
We do have staff that works weekends specifically, but you are correct in that the entire broader team does not work every single weekend. They are human, this is a job, and they do need time off.
No, it does not mean that – in my post after this, I mentioned how bots are constantly evolving and changing. There’s sort of a shortlist of things that have been done and worked on in this post from a while back, but as the bots adapt to our mechanisms we need to put new ones in place. That’s what I was referring to.
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