over 2 years ago - Roxx - Direct link

First screenshotted post in comment this is still accurate.

Second post – Amazon Games QA team identified the issue, we used our findings to work with SGR to help them resolve it and the build was fixed. “Our team” often refers to the whole team working on Lost Ark, which contains both Amazon Games and Smilegate RPG folks. We don’t always break things out specifically by which employee or group is working on each piece, because it’s ultimately a joint effort between dev and publisher and it’s not super necessary to make the distinction if there is one.