2 months ago - WotC_Lexie - Direct link

@Toper Harley#09775:

Hello ,

I have the same problem (black screen).
I use a Windows 7.

Please fix it.


If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

2 months ago - WotC_Lexie - Direct link

@Fenax#25789:

Hello ,
I experiencing black screen issue.
Two updates ago, i receive a black screen with Arena cursor and no sound. I've tried Wizard's fix they put on the forum and it doesn't work. I've uninstalled/reinstalled many times and used Wizard's supposed fix both times with no success.Found a way to fix it? I don’t play Magic for weeks now cause this problem.
I've spent days trying to fix this issue with no success so far... I tried everything and anything in the troubleshooting guide, I use the latest version of parallel desktop because I use a MAC, before it all worked now with new updates no.
Unfortunately Mac isn't supported by us yet, so if you have already tried the suggested update fix I'm not sure how else to help. :slight_frown: