I have the same problem (black screen).
I use a Windows 7.
Please fix it.
If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Hello ,Unfortunately Mac isn't supported by us yet, so if you have already tried the suggested update fix I'm not sure how else to help. :slight_frown:
I experiencing black screen issue.
Two updates ago, i receive a black screen with Arena cursor and no sound. I've tried Wizard's fix they put on the forum and it doesn't work. I've uninstalled/reinstalled many times and used Wizard's supposed fix both times with no success.Found a way to fix it? I don’t play Magic for weeks now cause this problem.
I've spent days trying to fix this issue with no success so far... I tried everything and anything in the troubleshooting guide, I use the latest version of parallel desktop because I use a MAC, before it all worked now with new updates no.