over 4 years ago - WotC_Lexie - Direct link

Hi! I'm right here, as usual. Just because I'm not replying to the latest "X sucks" or "ban X card NOW" conversation doesn't mean I'm not here lol. Let's tone down the animosity please. :heart:

As for the Daily Deals including Yidaro and Valiant Rescuer, it's another way for players to acquire that content. The card style seasonal rewards are not exclusive to being seasonal rewards. If you earn it through climbing the ranked ladder, that's awesome! But if you don't play ranked, or maybe you're stuck in bronze, this gives players a secondary way to get the card style. This is the first time we've done it, and I don't think it's something that we'll do often, but we're always trying new things.

The July 2020 Ranked Season details have been public since June 30, and our seasonal reward info has lived on our official esports website for quite some time.

over 4 years ago - WotC_Lexie - Direct link

@JRock808:

@WotC_Lexie:
Hi! I'm right here, as usual. Just because I'm not replying to the latest "X sucks" or "ban X card NOW" conversation doesn't mean I'm not here lol. Let's tone down the animosity please. :heart:
As for the Daily Deals including Yidaro and Valiant Rescuer, it's another way for players to acquire that content. The card style seasonal rewards are not exclusive to being seasonal rewards. If you earn it through climbing the ranked ladder, that's awesome! But if you don't play ranked, or maybe you're stuck in bronze, this gives players a secondary way to get the card style. This is the first time we've done it, and I don't think it's something that we'll do often, but we're always trying new things.
The July 2020 Ranked Season details have been public since June 30, and our seasonal reward info has lived on our official esports website for quite some time.
Perhaps an in-game notification would be beneficial? Just a pop-up confirmation stating that it's an award in ranked play, are you sure you want to purchase? An ounce of prevention and all that...

That is a great idea, if we decided to do this again! I'll pass along the suggestion. :slight_smile:

over 4 years ago - WotC_Lexie - Direct link

@PeppermintLarry:

@WotC_Lexie:

This is the first time we've done it, and I don't think it's something that we'll do often, but we're always trying new things.
This is incorrect. You did it the season with Nightmare Shepard too. I watched in real time as a streamer bought the cosmetic for the card seconds before chat could warn him it was the rank reward that month available in just a few days time. Was quite the feel bad moment upon realizing.
Maybe put these in the store after the rewards are given instead of before so those who earn them aren't tricked into buying them. Or as one poster recommended, put an in game warning on it.
As it stands, its not a good look and definitely feels scummy, even if its just an oversight, but again it is not the first time you guys have done it.

Hmm I wasn't aware of Nightmare Shepherd, I'll look into that. Thanks for letting me know! I totally understand that accidentally buying it feels bad. Typically that is how it works, we put it in the store after the fact.

If this happens to you, reach out to our support team! They're usually more than happy to make it right.

over 4 years ago - WotC_Lexie - Direct link

@L3G@Cy:

@WotC_Lexie:


@PeppermintLarry:

@WotC_Lexie:

This is the first time we've done it, and I don't think it's something that we'll do often, but we're always trying new things.
This is incorrect. You did it the season with Nightmare Shepard too. I watched in real time as a streamer bought the cosmetic for the card seconds before chat could warn him it was the rank reward that month available in just a few days time. Was quite the feel bad moment upon realizing.
Maybe put these in the store after the rewards are given instead of before so those who earn them aren't tricked into buying them. Or as one poster recommended, put an in game warning on it.
As it stands, its not a good look and definitely feels scummy, even if its just an oversight, but again it is not the first time you guys have done it.
Hmm I wasn't aware of Nightmare Shepherd, I'll look into that. Thanks for letting me know! I totally understand that accidentally buying it feels bad. Typically that is how it works, we put it in the store after the fact.
If this happens to you, reach out to our support team! They're usually more than happy to make it right.
Unfortunately this hasn't been the case with me lmao

Well when the season ends (tomorrow at 12pm PT), if you do end up qualifying for the card style, reach out to support again and DM me your ticket #. I'll see what's going on.