over 5 years ago - WizardsAlan - Direct link

Please send us your html and plain text log files using this link. We're investigating some similar reports from other players. For them, the issue went away after a few days, but we haven't been able to determine the cause or a more immediate workaround yet. They did find it to be account-specific (if they logged into the same machine/network with a different account, they didn't see the same behavior.)

over 4 years ago - UbiYubble - Direct link
Hey Jod,

Are you still experiencing issues?
about 4 years ago - UbiShoreman - Direct link
Hey Zack, is this still going on for you? Also are you receiving any error codes?
about 3 years ago - UbiYubble - Direct link
Are you still experiencing this issue?
about 2 years ago - UbiMark - Direct link
Hello szcN,

Thanks for reaching out and I'm sorry to hear that you are being disconnected.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support





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