Original Post — Direct link

I don’t know if this post is relevant but I bought the preorder for the mastery pass and it seems like I don’t have the pass unlocked when I go to the mastery section. If anyone have had the same issue please comment down below a solution or at least tell me if I’m not alone because 15$ is actually a lot for me as a student.

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over 1 year ago - /u/WotC_Jay - Direct link

I pre-ordered the pass as well and it opened normally for me - Do you have Koth in your avatars and/or the mite in your pets? If not, please contact CS and we'll get you fixed up.

over 1 year ago - /u/WotC_Jay - Direct link

Originally posted by k_serieb

I don’t have any of them. Where do I contact support ?

Sorry about that; we'll look into what went wrong:
https://mtgarena-support.wizards.com/hc/en-us/requests/new