almost 5 years ago - WotC_Lexie - Direct link

Report them! We do take action, you just don't see it happen. ALSO, when you report them with details/game logs, that is more data for us. We love data. Help us help you pls.

almost 5 years ago - WotC_Lexie - Direct link

@crux#10421:

@Plexus#24206:


What's strange is that they haven't implemented a rating system for your opponent. You +1 or -1 them after a game. And you accumulate a rating over time.

Obviously, it's going to get abused and people are going to get -1'd just for the deck they play or whatever, but that's going to be relatively consistent across the player population. Whereas players consistently -1'd for roping are going to have much worse ratings than average, and that's an easy target for the devs to look into as those players get reported.

It's so simple.
I bet you're wrong. I'm sure that hard control and nexus players will have a worse rating than ropers. No one likes this, besides who plays.

^ This. People would NOT use a system like that as it was intended, and that's a lot of extra work for our support team.

almost 5 years ago - WotC_Lexie - Direct link

@blums#03616:

@WotC_Lexie:


Report them! We do take action, you just don't see it happen. ALSO, when you report them with details/game logs, that is more data for us. We love data. Help us help you pls.
do you know how tedious your reporting system is? especially if I have to report a player every other game? Having to leave the game and open a website? Fill out a form, search through my files and upload logs? Can't you have a report button in-match and review the data server side?

I know these players are roping because I can see them highlighting cards just before they start letting the timers run out. They know they're losing so they rope hoping I'd get impatient and concede instead. People are using your long idle fuses as a strategy to gain a win from a losing hand. It's rampant and frustrating.


Your idle timers are much longer than other games compared to like Elder Scrolls Legends. ES:L can even detect if someone disconnected and yet the time out counters are still short.


You keep prioritizing development on money-making features. I understand you need to make money for your product to survive, but how about some quality-of-life improvements? How about improving your interface? How about optimizing the game?


MTGA is full of bad design that isn't being addressed.

It is totally frustrating! I don't doubt that people are roping. I'd love for their to be an in-game reporting system too. This is what we have right now, though, so please use it. Don't shoot the messenger.