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[2020] [BUG] COD Companion App not rewarding 1st place squad

Original Post — Direct link

Opened up my COD App this morning to claim my squad rewards from that week's Op. I received the message of my squad placing 1st, but didn't get the next popup that rewards have been credited to my account. The reward for this week's Op is the calling card I should've just received (Hello Copters!).

I've logged on to my MW and the calling card isn't found on my account

Playing on PS4 and done some basic troubleshooting:

Clear Cache Restore Licenses Rebuilt Database Restarting my router Connected to both 2.4gz and 5gz bandwidths Cannot try a wired connection

Also cleared the cache from the COD App and restarted my phone.

Using a Sony Xperia XZ2 64gb/Android Version 10

External link →

about 4 years ago - /u/codcompanionapp - Direct link

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

about 4 years ago - /u/codcompanionapp - Direct link

Originally posted by Pisardin

Yup I didn’t get hello copters....

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

about 4 years ago - /u/codcompanionapp - Direct link

Originally posted by Lynxpics

after a week it's still not fixed

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

about 4 years ago - /u/codcompanionapp - Direct link

Originally posted by UNSOCIAL96

Same for me, stuck for weeks at Hello copters ;(

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

about 4 years ago - /u/codcompanionapp - Direct link

Originally posted by SaviGD

I havent gotten anything for 2 weeks

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

about 4 years ago - /u/codcompanionapp - Direct link

Originally posted by rivetingrosey

Same thing here. Happened last week also. But this week after getting 1st by a few thousand some of us got a message saying 1st, 4th, or 10th (mine said 1st brothers said 4th) and a 2xp token for mw and bo4 (how do you use them in bo4?)

But none of us got our calling card.

I was to receive Window Seat (19th win) Brother is on 16th win (Got a visual)

This is getting kind of old. Only need to get this card sent and win this weeks (win 20) and I’m done. Too bad there’s no rewards after win 20 but it seems that the app is dying out anyway and the problems with it are growing....

Please fix the app and send the calling card owed.

Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.

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