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| 0s | why are you not adding any content until |
|---|---|
| 2s | May are you going to counter The |
| 4s | Staggering imbalance of factions in open |
| 6s | world during influence races the bug |
| 8s | with boltcaster elemental damage |
| 10s | conversion for PVP was known to |
| 12s | YouTubers since it came available is |
| 14s | there plans to add more than two |
| 16s | mutators per cycle yeah I've seen this |
| 18s | question a lot um maybe I misspoke last |
| 23s | [Applause] |
| 26s | time hey everybody Welcome to forge in |
| 29s | tum where we talk about All Things New |
| 31s | World we're here for the January Q&A and |
| 33s | I got Dave V and Scott with me um we're |
| 37s | expecting a good one so um Mr Lovin why |
| 40s | don't you just start asking questions |
| 42s | all right well first thing I'm gonna ask |
| 44s | is something I've seen come up uh a lot |
| 47s | since we posted um our last Dev update |
| 50s | which is um why are you not adding any |
| 52s | content until May yeah I've seen this |
| 55s | question a lot um maybe I misspoke last |
| 58s | time but it's not that we're not doing |
| 60s | we're not doing any content between now |
| 62s | and may may is when the big update's |
| 63s | going to come um we actually have some |
| 66s | content coming out we have a PTR that |
| 68s | went live today which I'll tell you when |
| 69s | we film this which is the group finder |
| 71s | I'm super excited for that um that has |
| 75s | the potential to really change the PVE |
| 78s | experience um we have a 10-person trial |
| 81s | coming we've got some new artifacts |
| 83s | coming we have the whole update to the |
| 85s | um main story Quest coming which comes |
| 87s | with two solo trials we have the Year of |
| 90s | the Dragon coming and then all of our |
| 93s | other events are going to get some |
| 94s | reward passes so so I think it's I don't |
| 96s | think it's fair to say there's no |
| 97s | content um seems like quite a bit to me |
| 100s | and I'm pretty excited to get that out |
| 101s | and I hope you all like it all right |
| 103s | will you pick this question after more |
| 104s | than two years of asking when will |
| 107s | Amazon do something about aim hack and |
| 109s | lock Target hack tool that's being sold |
| 112s | for $50 to $100 per month since relief |
| 116s | since release I've not seen any site |
| 118s | Forum being shut down nor any |
| 120s | announcements about people getting |
| 121s | banned for using it um yeah so I can I |
| 125s | can answer this one um generally I don't |
| 127s | think we're in the business of like |
| 129s | pursuing litigation against like third |
| 131s | party sites and stuff so like in terms |
| 132s | of shutting down other people's websites |
| 134s | and stuff that's not something we're |
| 136s | really focused on we're focused on our |
| 138s | game and what we can do uh in it so uh |
| 142s | it's not that we're doing nothing we |
| 144s | actually have a lot of people working on |
| 145s | this problem all the time um internally |
| 149s | we have a lot of telemetry and things |
| 150s | that we uh are using to detect uh |
| 154s | aimbots uh in addition we work with uh |
| 157s | easy anti cheet and our partners over |
| 159s | there um on identifying these types of |
| 162s | cheat tools uh and uh issuing like |
| 165s | Hardware bands and things for players |
| 167s | that that we detect have them um it's |
| 170s | sort of a cat and mouse game always with |
| 172s | with uh these kinds of tools because we |
| 175s | have detection mechanisms and then they |
| 176s | find a way around them and then we need |
| 178s | to update and it goes back and forth so |
| 181s | um you know we are Banning accounts uh |
| 185s | we you know are successful in finding uh |
| 190s | some of these player accounts uh and |
| 193s | helping Easy antiche by giving Telemetry |
| 195s | about those players um so that they can |
| 198s | more easily detect other players doing |
| 200s | the same thing in in the past we've |
| 202s | announced big band waves when we've done |
| 204s | that but we don't announce every ban and |
| 205s | every time we ban small groups of people |
| 207s | it's it would just |
| 209s | be like |
| 210s | it's going to get to the point who cares |
| 212s | you banned another 20 people you caught |
| 213s | these 15 so it's happening we take it |
| 216s | serious I know Scott and the team are |
| 218s | all over it but it's it's just not |
| 219s | something we feel like we need to update |
| 221s | on a micro basis right and and the other |
| 223s | thing I was going to say was um with |
| 225s | these band waves too like we don't |
| 227s | immediately ban accounts usually as soon |
| 230s | as we detect something because we |
| 231s | generally want to like confirm things |
| 233s | and let it sit for a little bit before |
| 235s | we isue a big bandwave so we can get |
| 237s | more accounts uh than just a couple |
| 239s | because it's just the back and forth is |
| 241s | just too much you know it's a lot are |
| 243s | you going to counter the Staggering |
| 245s | imbalance of factions in open world |
| 247s | during influence races one faction uh on |
| 250s | my server greens simply have easy uh |
| 254s | more players than other factions so it's |
| 256s | 3 v30 fights on Towers teleporting |
| 259s | mechanic is not working at all for the |
| 261s | balance so please do not even try to |
| 264s | justify current situation with |
| 267s | it sorry I will not try to justify |
| 271s | uh I think there are sometimes some |
| 273s | imbalances in factions I think when we |
| 276s | look at the data it's generally not very |
| 278s | es skew right like so there can be some |
| 280s | differences but I don't think there's |
| 281s | cases in which you know one faction has |
| 284s | 10 to 20 times uh the other factions how |
| 287s | many people show up to an individual |
| 289s | race is much harder to control than |
| 291s | overall faction balance uh on my server |
| 294s | you know uh more people in a faction I'm |
| 297s | in have started showing up for races but |
| 298s | we didn't in a while ago and and I think |
| 300s | that there's es and flows there that |
| 302s | will happen over time uh currently |
| 304s | there's no plan other than the maximum |
| 306s | cap to adjust for this and I think this |
| 309s | is you know a case where I think you |
| 312s | know hopefully people find the influence |
| 314s | races rewarding and fun and you can sort |
| 317s | of gather up more people on the the |
| 319s | factions that are weaker uh there are |
| 321s | overlying mechanics to try to help |
| 324s | balance out the factions at a macro |
| 325s | level uh we're going to continue to |
| 327s | support those like you know you can only |
| 330s | transfer out of the ma of out of the |
| 332s | most dominant faction things like that |
| 334s | uh and that's sort of our Crim yeah I I |
| 337s | don't know how we solve for the case |
| 338s | that this person's complaining about |
| 339s | because if only three of their factions |
| 341s | showed up we're not going to limit the |
| 342s | other faction to three because then you |
| 343s | could game the system by putting your |
| 345s | best player like it's a hard problem um |
| 348s | I think I think you nailed it though the |
| 350s | key is the onus on us is to make the |
| 352s | rewards good enough and enticing enough |
| 354s | to draw more players in to make it |
| 356s | something that you you really want to |
| 358s | partake in yeah and it's definitely not |
| 360s | just a pure numbers game right the |
| 362s | quality and the communication and |
| 363s | coordination within groups is a huge |
| 365s | like multiplier on how effective uh like |
| 367s | a smaller group could be any plans on |
| 369s | reworking reward systems to encourage |
| 371s | replayability Loot biasing and rework of |
| 374s | perks did a pretty good job acquiring |
| 376s | gear that feels useful that said it |
| 379s | sucks content like 10 men and 20 men |
| 381s | trials are again abandoned with 625 gear |
| 383s | score rewards that already have fixed |
| 385s | Medi mediocre perks fixed name perks are |
| 389s | subjective to to people whether they are |
| 391s | good or not but the gear that comes with |
| 392s | two perers and RNG third perk and a |
| 395s | random gear score gives us a little bit |
| 397s | of |
| 398s | control uh in general yes we are aware |
| 401s | that you know some of our content does |
| 404s | not have updated rewards uh we are going |
| 406s | to be looking into that we don't have |
| 408s | explicit timelines yet but it is on our |
| 410s | our radar and we want it to happen I |
| 412s | think you know that is fun content the |
| 414s | sandworm uh I do it just for the dark |
| 416s | matter I'm sure a lot of a lot of other |
| 418s | people do it for that so if your company |
| 419s | does it or is it capable it's a good |
| 421s | source of Dark Matter uh but I agree |
| 424s | that the actual uh gear rewards for that |
| 427s | content and especially the Hatchery just |
| 428s | is not up to par is not where it needs |
| 430s | to be we're aware of it it's on our on |
| 432s | our radar uh and will be coming in the |
| 435s | future all right uh I think you should |
| 437s | expand on named gear that have two |
| 439s | perers and random third or Kiln it's a |
| 442s | very good approach to chasing our own |
| 444s | ideal Gear with moderate control but |
| 445s | still needs decent time sync and |
| 447s | resources and gives every place a unique |
| 449s | purpose |
| 450s | for example water- legged earring from |
| 452s | Barnacles mutated gives two bis slots |
| 455s | which are fortifying toast and |
| 457s | refreshing toast and then encourage |
| 458s | either to do uh M2 M3 to RNG their third |
| 462s | perk which encouraged replayability this |
| 464s | should be used everywhere else too |
| 466s | between Dungeons and raids |
| 468s | especially uh agree we love this pattern |
| 471s | and I think you'll see that in the |
| 473s | expansion most of our named gear |
| 475s | followed this pattern and I think it's |
| 476s | something we're going to continue to do |
| 478s | so uh we agree we love this pattern I do |
| 482s | think you know for some pieces we'd like |
| 483s | having the prescriptive three we you |
| 486s | know we don't want to like box ourselves |
| 488s | into only one solution uh but this is |
| 490s | something that I've Loved uh for a long |
| 492s | time I think like uh the person who |
| 494s | asked the question what I like about it |
| 496s | is you know you can keep doing it and |
| 499s | trying to get that third perk or |
| 501s | nowadays you can spend the resources and |
| 503s | manually upgrade it yourself so that |
| 504s | option is I think a great great choice |
| 507s | for players all right the main story |
| 510s | Quest has been randomly bugged from many |
| 512s | players unable to progress through it at |
| 514s | some point for many months in a row now |
| 516s | it has been reported so many times but |
| 518s | no ETA and nothing in sight in the patch |
| 521s | notes very frustrating for any new |
| 523s | player New World why is it not a |
| 525s | priority it's a massive PRI excuse me |
| 528s | it's a massive priority um and we fixed |
| 531s | many of the issues I would love to get |
| 534s | specifics on which ones people are still |
| 536s | running into um because we're hearing I |
| 539s | I keep hearing repeatedly hey it's |
| 541s | bugged and I'm stuck but I'm not getting |
| 542s | specifics and I want to be able to go |
| 544s | back to the team with that I've looked |
| 545s | on a lot of the threads I'm not seeing |
| 547s | it so if you could reply to this thread |
| 549s | so we could see it on Reddit somewhere |
| 552s | um we'll find it and then we'll try to |
| 553s | fix it as fast as possible yeah we're |
| 555s | just just to add on to that we're having |
| 557s | trouble reproducing the issues right |
| 559s | like because there's so many different |
| 560s | states a player could have been in like |
| 562s | did they play six months ago 12 months |
| 564s | ago and they're coming back which |
| 565s | achievements uh we use uh the various |
| 568s | steps and quests we use like an achiev |
| 570s | and backlog to track where you are and |
| 571s | it's just hard there's so many |
| 573s | permutations uh that we're not able to |
| 575s | sort of reproduce these and and I think |
| 577s | like Scott said we put out a lot of fast |
| 579s | patches in season four to sort of try to |
| 581s | fix these issues we know they're super |
| 583s | important we we love the msq we want |
| 585s | players to be able to do it uh but we |
| 587s | just need a little more information to |
| 588s | help us track it down and then we'll fix |
| 590s | them and there's there's at least one |
| 591s | more of those fixes coming out uh in the |
| 593s | next minor patch awesome speaking of |
| 595s | bugs uh the bug with boltcaster |
| 597s | elemental damage conversion for PVP was |
| 600s | known to YouTubers since it came |
| 602s | available uh posts uh were also made on |
| 604s | Discord why did it take until another |
| 606s | buff arranged on PVE to notice it and |
| 609s | react with turning off the conversion |
| 610s | and magnify can we expect the delayed |
| 613s | content from season 4 to be free of |
| 615s | gamebreaking bugs for example |
| 617s | unfinishable trial boss uh I do think |
| 620s | our response to this one is a little bit |
| 622s | slow actually I know Scott was bugging |
| 624s | me about it over the holiday break a |
| 626s | little bit I think a part of this not to |
| 628s | put blame on it you know the holiday |
| 630s | break it slowed our iteration down a |
| 631s | little bit uh and then second you know |
| 634s | turning off a a new artifact is a big |
| 637s | deal it's something we don't like to do |
| 639s | uh and we thought maybe we could get |
| 641s | away without having to do that but I |
| 643s | think with the additional change to the |
| 645s | PVE PVP balance it became clear with |
| 648s | this additional like it's just not going |
| 649s | to work so uh you know it's it's a it's |
| 652s | unfortunately it's a failure on our team |
| 653s | to have to turn off an artifact and in |
| 655s | this case we had to uh we're sorry we |
| 658s | had to do that and ECT we probably |
| 660s | should have done a little sooner uh the |
| 661s | good news is uh a fix is coming out on |
| 664s | the the mid January update uh that will |
| 667s | allow us to fix this and turn back on |
| 669s | this artifact and you should be able to |
| 671s | count on new content coming out without |
| 674s | bugs and it's U something we're we're |
| 676s | working on all right quality of life and |
| 678s | balancing get your anti-che working |
| 681s | there are multiple videos on YouTube of |
| 683s | known hackers and opr they have been |
| 686s | reported and everyone in each World |
| 687s | server knows about them how are you not |
| 690s | Banning them why is that not a priority |
| 692s | edit and no your data does not show that |
| 694s | there are no hackers there are hackers |
| 696s | if you played the game you would know |
| 698s | that yes so we definitely know that |
| 701s | there are hackers you know we are |
| 702s | detecting them we are Banning them uh as |
| 705s | we detect them like I said before um |
| 708s | there have been some situations I was |
| 710s | talking to the security team today about |
| 712s | this um there have been some situations |
| 714s | where we you know provide that data to |
| 716s | to easy an cheet and they come back and |
| 718s | they say you know there's no evidence of |
| 721s | of uh hacking on this particular account |
| 723s | um so you know it's not every single |
| 726s | case uh but like I said you know we have |
| 729s | people on the problem working on it all |
| 731s | the time it's a hard problem yeah like |
| 734s | you know there there's you're always |
| 737s | playing catchup when it comes to hackers |
| 739s | you're always one one step behind trying |
| 740s | to you know fix the problem and block it |
| 742s | but then they find a new way and I mean |
| 743s | it's it's it's not easy we're we're |
| 746s | applying a lot of resources toward this |
| 748s | yeah and they are too CU it's you know |
| 750s | their full-time job you know with the |
| 753s | addition of gold SNS such as aoth |
| 755s | inductors or chromatic seals and high |
| 757s | material cost for three perk items is |
| 760s | there any chance that respecing the |
| 761s | character won't take gold anymore but |
| 763s | instead a off as things stand now |
| 766s | especially newer players really suffer |
| 768s | from having to Respec is they don't have |
| 770s | their ideal build builds |
| 773s | yet yeah is this me or you well okay I |
| 776s | was so we we talk about this a lot um |
| 780s | you know as a player I really really |
| 782s | want to not have to spend the money |
| 784s | because it gets in the way but what |
| 786s | we're wrestling with is it's our third |
| 787s | biggest sync in the game right it's uh I |
| 790s | think 12% of our coin sync is this is uh |
| 793s | the reeing so we're trying to weigh you |
| 796s | know what's what's a better experience |
| 798s | for the players this or the potential |
| 799s | inflation that causes and it's something |
| 801s | we'll we'll make a decision on here in |
| 803s | the next few weeks and we'll move |
| 804s | forward but |
| 805s | I it's not just a slam dunk yeah we |
| 808s | don't like it get rid of it it's more of |
| 809s | a let's make sure we understand the |
| 811s | downstream impact before we make a |
| 813s | decision on something like this because |
| 815s | uh I think it warrants a little more |
| 817s | thought quality of life uh is there |
| 820s | plans to add more than two mutators per |
| 823s | cycle yes there is and in fact a yes |
| 826s | answer yes yes uh in fact as we |
| 829s | introduce uh the new pickup group finder |
| 832s | uh we are going to increase the number I |
| 835s | think this allows people to get in |
| 836s | easier uh cross World matchmaking so |
| 839s | it's seemed like the right time to do it |
| 840s | so uh expect when this goes Fully live |
| 844s | that we will go to three |
| 846s | mutations pretty excited about that me |
| 848s | too and I think that will be great for |
| 851s | people CH chasing artifacts or wanting |
| 853s | to upgrade them it'll just be easier to |
| 854s | get into those uh Expeditions yeah |
| 857s | exactly getting through your your kills |
| 860s | okay awesome and uh another bug question |
| 864s | any updates on the bug where players |
| 866s | cannot see their objectives when |
| 868s | pressing J it seems a bugged event Quest |
| 870s | seems to be the |
| 872s | culprit um yeah and uh that's a good |
| 875s | call uh it it that was the culprit uh I |
| 878s | think it was due to one of the summer uh |
| 880s | medle Fair event quests maybe more than |
| 883s | one uh but there is a fix for that |
| 885s | internally and it should be out by the |
| 887s | end of the month in one of the next |
| 888s | minor patches all right uh those are all |
| 890s | the questions we are taking for today |
| 892s | awesome ending on two yeses good stuff |
| 895s | um we're really excited to hear the |
| 897s | feedback keep it coming uh just a |
| 899s | reminder earlier on I mentioned that msq |
| 901s | bug please give us more details and |
| 903s | information on like how you ran into |
| 905s | that because if it's if it's still |
| 906s | happening we want to fix it um otherwise |
| 910s | thank you thank you and we will see you |
| 912s | all in a |
| 913s | turnam and like And subscribe and |
| 919s | [Music] |
| 920s | [Applause] |
| 928s | follow |
| 930s | a |