devtrackers.gg
Hey there everyone,
We know the subject of bots is a sore one. It is super frustrating to be spending your time as a regular player in game only to have resources or other aspects be manipulated by some random script program that someone installed so they can “gain” while those individuals aren’t actively taking part.
Addressing bots and other exploits is something that our team is very focused on. So much so that this topic was the longest individual part of our recent Dev Update Video.
The reason our Moderation staff are closing topics is because, for the most part, they are topics reporting an individual bot on an individual server. The forums are not a place to seek in game moderation. We strongly discourage any form of witch hunting on the forums as it does not lend itself to a constructive and quality experience here on the forums.
The link that our team has been giving out directs you to the Amazon Games Support site where you can report folks by using the “Report a Player or Company Outside the Game” steps. That gets the Game Moderators attention faster than any post on the forums can. Remember, when you are reporting the more information you can give us the better. Player name, region, server, time (specify the time zone please) are invaluable to our teams. Not just to investigate the individual, but to investigate the telemetry the individual was causing on the server as well. Whenever you come up with an individual in game that needs to be looked into by our Game Moderators, use that above link.
We continue to encourage constructive feedback and engagement here on the forums and we appreciate your help in keeping the forums safe and enjoyable for everyone.
Cheers!