@ragnaldoo @LeooRubira @sprizmo There will be multiple servers when the game launches, the Density test on our NA server will solely be for stress testing.
@luzcaalmeida Steam Pre-Orders will not be receiving an e-mail with details for access to the test. Instead please check the New World community page or your Steam feed.
@TwilitWanderer 2pm is the start of the Density test, there isn't a specific time for the emails as we're sending them out in waves so not everyone will get them at the same time. Steam pre-orders won't receive an email, instead please check the New World community page or your Steam feed.
@AhmedMhanna1 Steam pre-orders will give access to the Density test there just won't be an email sent out for it. As mentioned you can check the community page or your Steam feed for more info on accessing it.
@ThePharticusMax It depends on where you pre-ordered it, If you've ordered it through Amazon then we have been rolling out emails for it and you should receive it before the Density test is live. If ordered through Steam then you'll need to check the New World community page or your Steam feed.
@RotMGFlosion @FaPaMaRa That's right, you should be able to download it, If you're getting any errors, check to see if it gives you an option to uninstall, if it does go ahead and do that then install again.
@Zellar_Nyte @Massack_Gaming Hi Massack, the Density test is solely to stress test the servers to ensure they are ready for the New World Preview which is the event happening on August 25th.
@AusBenji That's right, the Density test will only last for the 3 days with the times mentioned above. This is to help us get the servers ready for the preview event on August 25th.
@DDMvp2 We've been rolling out the emails so you may just not have gotten it yet, keep in mind that if you pre-ordered through Steam you'll have to check the New World Community hub or your Steam feed for instructions rather than an email.
@thiagordon You will, that is correct! All customers that pre-order the game before August 25th, 2020 will receive an invite to the first-hand look at New World.
For Steam Pre-Orders, the Density Test will automatically appear in your Steam Library as "New World - Confidential Test"!
Simply install the game and you are ready for your journey in Aeternum on July 30th! http://pbs.twimg.com/media/EeG3QYZU8AI01F5.jpg
If you applied a code into Steam and the "New World - Confidential Test" client is not appearing, please completely restart the Steam app to start downloading.
@ZorroX231 Yes EU is able to participate. There may be latency issues connecting to an NA East Server, but any playtime will be helpful towards testing!🙂
@FlyinPoo Hello there,
For this Density Test, we will be inviting all Alpha Testers, everyone who pre-ordered on or before July 26th and a random selection of Beta sign ups received on or before July 9th to join in and play alongside the New World team.
@DoofLundgren Steam Pre-Orders will not be receiving an e-mail with details for access to the test.
Instead please check the New World community page or your Steam feed.
@snaketuga @ZorroX231 Hello, we will be making further announcements about the preview event and which servers it will be on closer to the date.
Keep an eye on our social media pages for further updates.
@Zent350 Yes, this will apply to Steam.
We will be inviting all Alpha Testers, everyone who pre-ordered on or before July 26th and a random selection of Beta sign ups received on or before July 9th to join in and play alongside the New World team.
https://www.newworld.com/en-us/news/articles/density-test
@NotLyrik @24KBrownMagic We currently have not announced any plans for New World to be released on console. It will be playable only on PC for the foreseeable future.
@yam4life67 @SmashleyTwitch @JoshOG While we understand that many people would like to play New World on console, we currently have not announced any plans for this. New World will be playable only on PC for the foreseeable future.
Greetings Adventurers! We will be performing server maintenance at 1:00am Pacific Time (10:00am CEST) for all regions to apply a new patch. Downtime is expected to be ~120 minutes (2 hours). More details 🔎 https://bit.ly/3id2mep
Thank you for your patience and understanding.
@xnvrki @RaidingRoom @amazongames It is difficult to respond without a lot more information. For example, if in the process of defending yourself you also violated our Code of Conduct then yes, you would also receive a ban. If you reported the offenders then muted or blocked then then only they would receive bans
@xnvrki @RaidingRoom @amazongames If you did not retaliate or in any way violate the Code of Conduct then you are correct and you should not have received a ban. I encourage you to use the appeal process providing at the time your account was moderated.
@SarahGamerGal Hey Sarah, so sorry to hear that you’re experiencing this. If you haven’t already, please report your experience to our forums and check if anyone else is experiencing a similar issue, or use the in-game feedback tool. https://bit.ly/3hwpGAT