[2021] Cant add friends after transfer

HI @Schmelge

Apologies for this issue, have you tried any troubleshooting to fix it?

• integrity check of steam files or reinstalling the game?

If the problem persist after those steps can you provide your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

1. Press Windows+R on the keyboard, type %appdata% and press enter.
2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.

Paste the content on a pastebin using http://pastebin.com/ and share it here please.

Thanks!!

Heya, do you mind trying to add friends on your transferred character now?

Give yours a try too.

Can you try logging out, waiting for 10 minutes, then going back in? I’m told that there shouldn’t be anything preventing you from being able to add friends now.

Try logging out, waiting 10 minutes, and trying again.

If you haven’t posted on this thread before, you’ll need to give me your character name and world.

Just to be clear, I am not on the Support Team. I’m doing my best to look into this for you but I can’t guarantee that I can resolve it.

When Hades comes back, please try seeing if it’s fixed. From what I’m being told, these should all have been fixed less than an hour ago so if you haven’t tried from an hour ago and haven’t logged out, I would recommend you log out, wait 10 minutes, and then try again.

Nice, glad to hear it.