LuisC

LuisC



27 Oct

Comment
    LuisC on Forums - Thread - Direct

HI @Schmelge

Apologies for this issue, have you tried any troubleshooting to fix it?

  • integrity check of steam files or reinstalling the game?

If the problem persist after those steps can you provide your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open the most recent file...
Read more

26 Oct

Comment
    LuisC on Forums - Thread - Direct

Hi @Bairo,

Devs team informed that this issue was addressed on the last patch, they advised to log out completely from game client and steam, wait for 30 mins and log back in and that should fix the issue.

If the issue persist, the requested your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open ...
Read more

25 Oct

Comment
    LuisC on Forums - Thread - Direct

Hi @Bairo

I raised a TT to the Devs for further assistance, I will keep you posted as soon as a get an update.

Comment
    LuisC on Forums - Thread - Direct

Hi @Bairo,

Apologies, Devs team informed this bug was fixed with the last patch, are you still having this issue after login?

Regards!!