[2021] [Downtime] 9/11 @ 11:30pm PT/8:30 AM CEST - EU Servers

Greetings Adventurers,

We will have downtime for the following EU servers today, September 11th at 9:00pm PT/ September 12th at 6:00 AM CEST:

• Asgard
• Duat
• Eurytheia
• Finias
• Hades
• Abaton
• Hellheim
• Harmonia
• Fae
• Albraca
• Elysium
• Ganzir
• Silpium
• Utgard
• Annwyn
• Hyperborea
• Antillia
• Styx
• Ravenal
• Vimur
• Thrudheim
• Amenti
• Glyn Cagny
• Saena
• Urdarbrunn
• Penglai

We expect this to take approximately 90 minutes.

After this downtime, if you are on these servers and experience a “timed out while waiting for sever” error please contact Customer Support and provide the following information:

• Your character name:
• The server you had the issue on:
• What time you experienced the issue (in GMT):
• Your client logs ( which can be found here C:/Users/[user]/AppData/Local/AGS/New World )

Thanks for your patience and understanding!

Downtime is now complete.

Thank you for your patience and understanding!