devtrackers.gg
Hi there - if you've been affected by this, please stay online and meet us at Lumbridge on W310, we'll get this sorted for you.
I guess it would depend on how many accounts we are talking. I just don't get how they are resetting the wrong accounts when the only accounts that should be reset are those that are listed on that forum page.
It's a *very* small handful of accounts affected.
Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Thats what you said about the amount of tbows spawning into the game look how that worked out lmao
Here we're talking about 24 accounts, 14 of which have already been fixed. The rest we'll catch up with individually when they're able to come online :)
Thank god everybody’s account will be fixed
... given they find this super obscure Reddit comment and go to a specific place & world at a certain time
And they say Jagex has bad support!
We contacted and fixed 20 out of the 24 players affected in game already. The remaining four will be sorted on Thursday when the update hits if we don’t meet them in game before then.
I’m not on the support team