Original Post — Direct link
over 5 years ago - /u/JagexGambit - Direct link

We're currently reaching out in-game to the players affected by this to have it fixed.

over 5 years ago - /u/JagexGambit - Direct link

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

over 5 years ago - /u/JagexGambit - Direct link

Originally posted by EnduringHonor

Quick question if you have a moment Gambit - I had also posted my account on the thread for pures affected by the glitch but it doesn’t look like anything has been done on it. Any idea on how I should follow up on it? Thanks!

Hey Honor. If you're one of the pures affected by the original XP bug a few weeks ago, you can expect some comms on this to go live on Thursday in the update newspost

over 5 years ago - /u/JagexGambit - Direct link

Originally posted by TheAdamena

So theoretically they could completely avoid you guys and have an impossible account running around? Nice

My bad for not being clear. To fix it immediately, we need to contact the player in game. Anyone we miss with broken accounts will be cleared up on Thursday

over 5 years ago - /u/JagexGambit - Direct link

Originally posted by AmateurKidnapper

Hey, my pure was also affected, but I missed the main thread. Is there anywhere else I can post to be included?

You can expect to hear more about this on Thursday in the update post!

over 5 years ago - /u/JagexGambit - Direct link

Originally posted by EnduringHonor

Hey Gambit, was just wondering whether all the rollbacks have gone live already or if there are still some accounts not looked at yet. As you've probably guessed, no work has been done on my account yet so getting a bit worried.

Thanks man.

Hi again Honor, all the details you need can be found XP Bug section of the update post - https://osrs.game/deadman-spring-finals-and-qol