In our message to our community in March we announced that we'd be addressing a number of your concerns. We said we'd be releasing four blogs to talk about the support we offer. The first of our blogs is here and it talks about upgrading our systems. The next blog will tackle account security, recovery, and lost items.
Since the blog we've focused heavily on fixing older content, we've hidden poll results, and we've published a blog detailing our plans for PvP following a PvP player visit.