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Just logged into my account after finally recovering it after 2014. The account was left dormant after the evolution of combat due to not enjoying the update, at which point I presume it was hijacked and sold or used for gold farming.

Well upon successfully recovering it last night I was prompted to pay an outstanding balance, I figured, ok maybe a month of membership bounced and I’ll pay that to get the account and my memories back.

nope.

$1,269.99 to be able to use my account again. What do I do???

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11 months ago - /u/Mod_Stevew - Direct link

Hey - you can get in touch with us about this using the contact button here. If you did not make the payments and/or the subsequent charge backs we can usually get this fixed for you by removing the unpaid balance and bank charges.

Please allow us a few days to get this sorted for you, these situations often require some investigation and can get quite complex, but we'll reply to your ticket once we have an outcome for you.