[2023] Positive experience with customer support

Originally posted by Alert_Record4486

Hi Steve, I let my friend use my account for a while for pvp, I appreciate this aspect is very much my own fault, but I was looking to start playing again for leagues which I did last night and wondered why I was getting ignored, my friend got my account muted, permanently. He’s since never going to be using it again, I was wondering if you could help in anyway? I’ve never done anything in terms of getting it muted or banned in over 10 years I looked at the status and all mutes have been my friend. I’m so annoyed and I know it’s my fault to a degree for letting him play on it, but I was wondering if it could be adjusted to a year mute as my punishment but not permanently as I’ve worked so hard to almost max, any response would be appreciated. If you reply privately I’ll send my username if you can respond please

Originally posted by Alert_Record4486

It’s been rejected, he’d already appealed it before I seen it had happened that’s why I reached out