Original Post — Direct link
almost 1 year ago - /u/Mod_Stevew - Direct link

Hey, you submitted your request using this route - I'm sorry you've lost access but in fairness the wording on the article is very clear - including the information "If you log in with a Jagex account, data for all linked characters and the Jagex account will be permanently disabled".

When a request is received, an automatic email is also fired to outline exactly what the process involves, and offers a 72 hour cooling period to edit or revoke your request. You do not need to reply to that message to 'continue' - a response is only required if you wish to edit or revoke.

No action is taken for the first 72 hours. After that your legal request is queued for processing, unless you have revoked the request. We then carry out some due diligence checks to verify the request is genuine (for example has not been submitted by a hijacker) and when the request is finalised, you'll receive a confirmation message informing you that your request is complete.