Original Post — Direct link

I recently started a Hardcore on my phone through Google and was almost positive that I linked the same email to a desktop login

However after logging into my main and trying to put back in the details it says that I am using the wrong email, even though when I try to associate my account with it now it logs me out of the website. I would really like assistance in this matter and I can't even log into the website with Google to send a support form :(

Edit: also when I try to log in to the website with Google it just refreshes the page and doesn't log in, the only way to get onto my account page is by the account hot links on the mobile app, but I can't find any help there.

If any mods see my rsn is WindWaker HC , although idk if I can even read messages sent to my RS inbox.

It is possible that the Google account was linked to a typo desktop login email but I mean I would have had to put a tho 3 separate times consecutively so I'm at a loss

External link →
over 5 years ago - /u/JagexSween - Direct link

It could be that another email was used to link to the login, or it could be something as harmless as a typo.

Submit a Forgotten Login support ticket:

https://support.runescape.com/hc/en-gb/articles/360001552065

The route is:

  • Still Stuck?
  • No (you don't know your login email).
  • No (you don't have access to your registered email).
  • Maybe we can help.