[2021] Is anyone else having this issue with transmog?

Original Post — Direct link

My specific issue is with the Wraith's Mask(if it matters), but I was wondering if anyone else experienced it in general.

I have the non transmog mask, but it won't unlock the schematic, and it won't load the base item when I go to transmog it. It's just a perma loading circle.

Is this a common-ish bug, and is there a way to fix it? It's kinda bothering me that I can't finish the set.

Edited to add what I've tried because I forgot to add that to the main post: exited to menu, restarted game. Haven't restarted xbox yet but that's next when my friends get off.

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over 2 years ago - /u/thearcan - Direct link

Thanks for the report and comments everyone - I've asked the team to see if they can reproduce this. Can you confirm which platform you're on? /u/PaulOaktree mentioned PS5?

Can you also confirm whether you were able to find that same item again and it still didnt unlock the design?

over 2 years ago - /u/thearcan - Direct link

Originally posted by PaulOaktree

I'm on ps5, and as far I can tell, I still haven't find another one.

The one that I got was when I leveled a second Pyro, and I got it at lower level, and I'm not sure if that piece is "locked" behind" lower LEVEL or lower WORLD TIER.

I've been doing Man/Monster Hunts and the Historian quests in WT1, and I still don't have it. I have the boots of the same "set" though.

If they drop again I'll report back.

Thanks for the reply and interest in this issue. It's not a big deal, but it's great that you're still trying to figure out what's going on.

I'm not sure if that piece is "locked" behind" lower LEVEL or lower WORLD TIER.

Some pieces are locked behind a lower level, meaning that you would need to have an appropriate level character to be able to find it. The pieces affected by this are only the "un-evolved" versions of an armor set though.

I may be wrong on the details, but if I remember correctly from the design docs, a lot of armor goes through 3 or 4 iterations or evolutions as you level up in the game.

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