devtrackers.gg
We're still here - Same two community managers on Twitter, Reddit, Steam forums, Discord, Facebook, Instagram, Youtube.
There are two of us and we've had a lot to deal with this weekend as you can imagine. We've been monitoring the inventory wipes, collecting reports of it across multiple threads and platforms, building patterns that we feed back to the team attempting to reproduce such issues, on top of responding to some questions and providing the latest news on social.
Why haven't we addressed the balancing question on social yet?
Because to address such community concerns requires more than a 280 character Tweet. Any shorthand response will just aggravate annoyed players even further.
You'll want details and bigger explanations.
I'm working with the design team to write up a bigger and longer insight into the balancing process behind Outriders in-between dealing with the inventory wipes.
It's coming, but we need to prioritize.
I wondered how long it would be before we saw a post like this, and finally it has happened! You have lasted longer than most of us would have dealing with the shitstorm of negativity and salt!
Keep up the good work, and ignore these shitposts and do what you do.
Yep, we're continuing to truck on! Thank you for the kind words and support! :)
Just one thing : Does your plan also concern / address the characters being unplayable in the process resulting in an inventory wipe ?
I mean, some of us « just » get a wiped inventory but still can play with the character while others can’t (are immediately disconnected as they enter the game with the character).
I read all your news but ... well, you never talk about this in particular.
In short, do you plan to restore the save file them self or just refund epic/legendary ? Do I have to level up a new character or the one unplayable will be playable again ?
Just one thing : Does your plan also concern / address the characters being unplayable in the process resulting in an inventory wipe ?
I believe that some affected characters being unplayable is actually a current safeguard that prevents further corruption of the save game.
The inventory wipe issue is a big one to grapple with so it's hard to provide definitive answers here and now, but ensuring that all characters will return to full playability is something we are doing our utmost to ensure.
Now you need to prioritize? You should've prioritized game stability over some balancing that could potentially aggravate an already aggravated community in the first place. Not to mention that the balancing was butched.. Whoever's calling the shots - You, Sir, did a terrible job. Not hating on the community manager here or the game as a whole. I really like the game and am a 100h deep. It's just the post launch decision making which feels very irrational and therefore irritating to me.
Just in case you didn't read the balance notes, balancing is done by a team that is entirely separate from those working on game stability or debugging.
Both can be done at the same time without one taking precedence over the other.
There are only two community managers and we are spread across everything going on.