over 4 years ago - Molly - Direct link

Hey folks-

We’re aware of an issue with the Tracer’s Comic Challenge 6 Hour rewards not being usable on accounts after watching 6-hours of Overwatch streams on Twitch. But, don’t worry - ALL watch time has been correctly tracked and rewards are being properly credited to accounts on the back-end.

We believe we’ve found a solve for this issue and we’re actively working on implementing a fix that will allow use of the sprays for accounts that have unlocked the reward.

If you want more information on the event: read here.

Thanks for your patience!
pew pew

UPDATE - 9/17 @ 5PM PT:
This issue should now be resolved across all platforms and regions. If you’ve unlocked the 6-hour Twitch Drops reward by watching Overwatch streams, you should now see these sprays unlocked and usable in-game.

over 4 years ago - WyomingMyst-1633 - Direct link

Hello Molly, thanks for writing in!

I would like to point out as of today, I am tracking a new problem in the Technical Support forum. Some users have reported not being able to relink their Blizzard account to Twitch if they unlinked it in attempt to troubleshoot this issue. I reported this to Blizzard Customer Service, but figure I might as well post here as well.

over 4 years ago - WyomingMyst-1633 - Direct link

Can you try again? I am seeing some reports within the last two hours that linking is now working again.

I did get confirmation Blizzard is aware of the issue though.

over 4 years ago - WyomingMyst-1633 - Direct link

This is not correct, tier 1 has 1 spray, 2 has 2, 3 has 3.

over 4 years ago - Molly - Direct link

Hello everyone!

This issue should now be resolved across all platforms and regions. If you’ve unlocked the 6-hour Twitch Drops reward by watching Overwatch streams, you should now see these sprays unlocked and usable in-game.

Cheers!